Health Club Operations Manager
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Position Overview & Specifications
Health Club Operations Manager - Brands Hatch Place Hotel & Spa, Fawkham
We are recruiting a Full Time permanent Health Club Operations Manager, to work alongside the Health Club Manager
As the Health Club Operations Manager you will understand the importance of member retention and will contribute to ensuring high standards of service are consistently delivered to our members and guests. You will have the ability to manage and work well as part of the team, interacting with others in a sensitive and effective way.
Experience working in a Health Club or Hotel is desirable and ideally you will have a personal trainer/fitness qualification which will allow you to be able to offer training to our members and teach fitness classes. Previous management experience would also be advantageous.
This full time position will be on a shift rota basis and include evenings, weekends and bank holidays
What’s in it for you:
- A competitive salary
- 28 days holiday rising to 33 days with service – we think it’s fair to value loyalty.
- £30 staff stays with Hand Picked Hotels per room Bed & Breakfast PLUS 25% discount of all food & drink. Yes, it’s as good as it sounds!
- Use of Health Club facilities including gym, swimming pool and fitness classes
- Annual loyalty awards (like afternoon teas and overnight stays)
- Free parking on site
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform
- Management Development through Hand Picked People management training courses and optional Level 5 Management apprenticeships
- Working in connection with a hotel packed with character set in stunning surroundings
- Pension & Life Assurance scheme
About you:
- You’ll have a Health Club Operations background with a focus on Health & Safety
- You’ll be full of enthusiasm and enjoy nurturing a team to achieve their goals
- You will be sales focused and have experience of leading membership sales activity
- You’ll be passionate about standards of cleanliness and able to inspire the same in others
- You’ll be organised and able to manage multiple tasks within strict deadlines
- Most of all, you’ll have a professional, approachable and positive manner
About us:
Brandshatch Place Hotel is a 4 Star 38 bedroom Hotel with a restaurant and a Health Club & Spa situated near Fawkham in Kent. It is a popular wedding and Spa day venue.
Hand Picked Hotels is a private collection of 21 country house hotels throughout the United Kingdom and Channel Islands. Each of our properties has its own charming character, and all of them are set in stunning surroundings; from the sandy shores of Jersey to the rolling hills of Yorkshire.
With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to relax, kick off their shoes and indulge. You make it Hand Picked!
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Hotels & Resorts
Based on transatlantic hiring benchmarks for Health Club Operations Manager roles across Hand Picked Hotels's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Hotels & Resorts.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £31,000 - £32,864 bracket, including retirement vesting and health parity.
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