Head of Business

Permanent, Full Time, Monday – Friday, Company Car and Private Health Insurance

Salary £85,000.00 per annum with £120,000.00 OTE

THE JOB

A rare and exciting opportunity has arisen at our state of the art Jaguar Land Rover facility in Shrewsbury.

Reporting directly to the Managing Director, you will develop, cascade and deliver stretching but achievable operating plans with clear financial and customer service KPIs. Through proactive leadership you shall imbed customer first behaviours into all your staff. You will be pivotal in the recruitment, development and retention of a high performing team, as well as ensuring effective relationships are nurtured with customers, the manufacturer and suppliers.

We are looking for an enthusiastic individual who shares our passion for the brand through:

• Ensuring retailer financial performance is ahead of or in line with plan;
• Achieving sales volumes and profitability targets;
• Ensuring customer satisfaction results meet targets for all areas of the business;
• Ensuring staff turnover is minimal and that you recruit the best talent for your team;
• Ensuring staff engagement and training and development targets are delivered;
• Delivering developmental plans for all direct reports.

SKILLS

You should demonstrate the following skills and experience:

• Commercial awareness and a good understanding of market trends & manufacturer initiatives
• Experience working in a busy retailer
• Ability to identify training and development needs
• Strong networking and leadership skills

This is not a position for a strategist or an administrator. We require a highly involved general manager who will be working in a customer facing environment, being an integral part of the sales and aftersales process.

COMPANY

Benefits include 30 days holiday (including Bank Holidays) rising to 33 days with length of service, employee discounts, free parking, cycle to work schemes & access to generous discounts at various high-street stores, supermarkets, restaurants & cinemas.

E W Hatfield was established 100 years ago in Sheffield and the Hatfields Group now extends across the North of England and Shropshire. We are family owned and managed and pride ourselves on a having very large number of long serving employees. We have created a great atmosphere for all staff to work and we support each other in the business regardless of department.

In 2022 Hatfields were awarded Jaguar Group of the Year, Jaguar Retailer of the Year and ranked 2nd best Land Rover Group of the Year. We also received various Outstanding Customer Service Awards. Our website will tell you more about us, what we do and why we do it so well.

Job Types: Full-time, Permanent

Salary: Up to £120,000.00 per year

Benefits:

• Company car
• Company pension
• Cycle to work scheme
• Employee discount
• On-site parking
• Private medical insurance
• Referral programme
• Store discount

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Performance bonus

Work Location: In person