Support Workers
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Position Overview & Specifications
Support Workers- Romford/Ilford (£10.25 - £15 per hour) 3 or 4 days a week
We are currently looking to recruit Support Workers to join our Romford/Ilford homes on a permanent basis working 40 hours per week. This is an exciting opportunity for someone who would like to start a new structured career path working within a challenging yet exciting, fast paced position, delivering support to young people, in their own home, who are experiencing social, emotional and behavioural difficulties.
About Heartwood
With more than a decade’s service in the field of social care, Heartwood Care Group have provided an experienced support for children and young people in their local communities delivering a tailored approach to each child and a flexible care for those with emotional and/or behavioural difficulties who are emotionally vulnerable and occasionally challenging.
Key Responsibilities
· Ensure that the rights of the young people are upheld and promoted at all times in accordance with the principles of choice, respect, dignity and privacy.
· Ensure that all issues relating to the safeguarding of vulnerable children and/or adults are reported according to policies and procedures and in accordance with the safeguarding policy.
· Ensure that if there are significant changes to individual service users’ needs these are raised with the Service Manager.
· Promote young people’s involvement in all areas including service delivery, quality assurance and organisational development.
· Communicate effectively (written and verbal) with both internal colleagues and external bodies alike.
The Ideal candidate will be:
· Preferred candidates with previous experience in working with young people who display challenging behaviour.
· Preferred candidates NVQ Qualified (Minimum Level 3) in a social care related subject.
· Able to demonstrate an understanding of social emotional and behavioural difficulties and how these may impact the lives of the young people that we support.
· Able to inspire and encourage young people to engage in all aspects of daily living.
· An empowering, approachable and resilient worker.
· Confident, influential and inspiring.
What we offer
· Employee Development scheme
· Nest Pension Scheme
· Maternity and Sick pay
· Refer a friend scheme
Salary:
· £10.25-£11.00 per hour Day Shift
· £15.00 per hour Night Shift
Job Type: Full-time, Permanent
Job Types: Full-time, Permanent
Salary: £10.00-£15.00 per hour
Benefits:
- Referral programme
Flexible Language Requirement:
- English not required
Schedule:
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
Work Location: On the road
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Support Workers roles across Heartwood Care Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £15 bracket, including retirement vesting and health parity.
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