HR Advisor / People Advisor

HR Advisor, Hull (Melton HU14 3HJ), £27,326 plus benefits, 37.5 hours per week. Working hours are Monday – Friday between 8.30 am and 4.30 pm Plus, 1 in 5 Saturdays working 8:30am - 12:30pm & 1 in 6 a full week of working 9:30 - 5:30pm.

Heron Foods is a food retail business providing its customers with high quality, low priced products. Since joining forces with B&M we have continued with our ambitious and exciting growth plans, now with over 300 stores and with new store openings month-by-month. Heron Foods offers the opportunity to work within a rewarding environment with excellent development opportunities. This an exciting time to join our business!

Due to business growth, we are now looking to appoint a new HR Advisor to strengthen our team.

As the HR Advisor you will be responsible for working as part of the HR Advice Line Team for our retail stores, providing advice and guidance to the Store Management Team on HR people management queries. This role is heavily ER focused, through supporting the retail management team with general HR queries and managing their teams’ performance. Additional duties include providing day to-day coordination and HR administrative support and contribute to the long-term development of the people support function by collectively working towards business KPIs.

Key responsibilities and duties for HR Advisor include:-

Advisory Tasks

• Taking advice calls on as part of the HR Advice Line team, supporting the retail management teams on people management in areas such as; absence, investigations, performance management and grievances.
• Managing the long-term absence process by completing regular telephone welfare calls providing appropriate support and referrals.
• Taking employee concern calls and supporting colleagues in resolving their work grievances.
• Liaising with the Advisory HR Advice Line Team Leader on a regular basis to discuss priorities of work and department focus to be coordinated.
• Assisting the HR Team with the development and maintenance of human resource policies and procedures.
• Reviewing and responding to regional inboxes, handling queries and actioning tasks as required.

Admin Tasks

• Completing absence reporting and ensuring appropriate letters are sent and GP reports are chased as part of the Long-term absence process.
• Entering data into the TMS and Ticketing system so that accurate records are maintained.
• Providing data for and preparing management information reports.
• Supporting the short-term absence management and performance management process, including collating and creating the appropriate paperwork and communicating necessary actions to Line Managers and HR Business Partners.
• Collating evidence and creating disciplinary and capability packs/letters when required.
• Administering the probationary review periods.
• Maintaining the personnel e-filing system.
• Carrying out any other reasonable ad hoc duties in order to support the HR department.

Essential Skills, Experience and/or Qualifications: -

The successful HR Advisor will have an interest and willingness to understand employment law and proven administrative experience; preferably in a commercial environment. You will have excellent communication skills with the ability to deliver a service to various field based managers/business partners. You will communicate well both verbally and in writing and will understand the need with confidentiality in dealing with all HR and training issues.

If this sounds like the role for you, we’d love to hear from you.

Additional keywords:

HR Advisor, HR Advice, Human Resources, HR Coordinator, HR Officer, Human Resources Advisor, People Support Advisor, Employee Relations, Employee Relations Advisor, Employee Relations Officer, HR, ER.