Border Force - Manston Operations - Welfare and Safeguarding Officer
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Position Overview & Specifications
Reference number
273890Salary
£25,750 - £27,650 Plus Annualised Hours Allowance (AHA) of 27.9% of salary which equates to an additional £7,184 based on salary minimum.Job grade
Executive OfficerContract type
PermanentBusiness area
HO - Borders and Enforcement - Border ForceType of role
Operational DeliveryWorking pattern
Full-time, Shift WorkingNumber of jobs available
8Contents
Location
About the job
Benefits
Things you need to know
Apply and further information
Location
Manston - RamsgateAbout the job
Job summary
Please note - You must be over 18, hold a full valid manual driving licence and a UK national for these roles.
The Home Office works to build a safe, fair, and prosperous UK. We achieve this through our work on counterterrorism, policing, fire, crime, nationality, and immigration policy.
As part of the Home Office, Border Force is responsible for securing the UK border 24 hours a day, 365 days a year. Around 10,000 people work for us, with the majority working in frontline roles in airports and seaports across the UK and overseas.
This is a great opportunity to join a team that really makes a difference and you will receive comprehensive law enforcement training depending on the team you join. The job is varied and rewarding and as part of the Home Office and wider Civil Service there are plenty of opportunities to develop your career with us.
You can find out more about Home Office careers here.
For further information about the role and how to apply, please visit the Home Office Campaign microsite: https://www.homeofficejobs-sscl.co.uk/border-force/vacancies
Job description
Border Force check all passengers and freight arriving in the UK by air and sea and conduct intelligence-led searches for prohibited, counterfeit or restricted goods such as drugs, firearms, weapons, cash, tobacco, and alcohol. We also support the department’s wider agenda in high-profile areas such as counter terrorism, tackling organised crime, modern slavery, and human trafficking. This is some of the most important and challenging work in Government and its impact can be felt in communities across the UK.
Manston Operations Welfare & Safeguarding Team Officer
The Manston Welfare & Safeguarding Team is a dynamic and responsive team responsible for enhancing the quality and frequency of contact with asylum seekers, migrants and vulnerable people arriving on small boats after crossing the English Channel.
Primarily operating in Manston Reception Centre, you will be required to engage through face-to-face interaction to ensure individual’s needs are being met. A keen interest in caregiving, a compassionate nature, experience in safeguarding, mental health support or charitable work would be beneficial in this role.
These posts attract an AHA package of 27.9% (subject to annual review).
Person specification
As a member of the Welfare and Safeguarding Team you will be required to:
-
Meet face-to-face with new arrivals to Manston during initial induction and follow up engagements.
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Record and accurately maintain records of interactions with individuals in a timely manner.
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Identify issues surrounding health, welfare and wellbeing and ensure suitable goods, services, support and medical attention are sought and provided.
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Ensure indicators of vulnerability are recorded and individuals are supported in-line with Home Office policy and guidance.
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Work closely with onsite contractors, healthcare providers and wider Home Office colleagues to ensure robust wellbeing, welfare services and other goods are provided.
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Complete end of shift checklists, highlighting all welfare issues and what action were taken to resolve those issues.
- Undertake administration including managing arrival and departure lists, compiling management reports and other admin duties.
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
For further information about the role and how to apply, please visit the Home Office Campaign microsite: https://www.homeofficejobs-sscl.co.uk/border-force/vacanciesFeedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only.Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicants
Job contact :
- Name :
HO-Recruitment-vetting-enquiries@gov.sscl.com or visit the microsite for a live chat option on https://homeofficejobs-sscl.co.uk
Email :
HO-Recruitment-vetting-enquiries@gov.sscl.com
Recruitment team :
- Email :
HO-Recruitment-vetting-enquiries@gov.sscl.com
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: National Services & Agencies
Based on transatlantic hiring benchmarks for Border Force - Manston Operations - Welfare and Safeguarding Officer roles across Home Office's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to National Services & Agencies.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,750 - £27,650 bracket, including retirement vesting and health parity.
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