Receptionist
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
ARE YOU A WELCOMING, CUSTOMER ORIENTATED AND ENTHUSIASTIC SUPERSTAR? ARE YOU LOOKING FOR YOUR NEXT STEP?
We are currently looking for a Hotel Team Member to be part of our wonderful team at ibis Cambridge Central Station and in our Chill #2 Cafe and Bar.
Your missions will be:
- Welcome the guests, whether on the phone or in the hotel, and ensure that the check-in and checkout procedure is handled very well
- Take food and drinks order and provides support to the breakfast
- Listen to the guest at all times; strive to answer all requests from the guests as quickly as possible, ensuring that the service provided to the guests will win their loyalty to return to the hotel and the Chill #2 Cafe and Bar
- Promote Accor’s Loyalty programme ALL
- Handles any guest complaints and/or remarks provides a response as soon as possible, respecting the Ibis 15-minutes guarantee
- Has an impeccable attitude which conveys the image of the brand and hotel
- Passionate for the success of the hotel
- Attention to detail and quality
- Willing to embrace changes
Who are we looking for?
- BIG SMILE :)
- Friendly, welcoming and approachable
- Excellent communication and time management skills
- Motivate and support others
What do we offer?
- Annual Bonus Scheme (up to one month additional salary)
- Worldwide staff discounts
- Free stays at AccorHotels UK & Ireland
- Meals on duty
- Uniform and dry cleaning
- Excellent training and development opportunities
If you think you are the one for us, please send us your CV!
Job Types: Full-time, Part-time, Permanent
Salary: £11.51 per hour
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Referral programme
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Weekend availability
Application question(s):
- Are you located in Cambridge?
Work authorisation:
- United Kingdom (required)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Receptionist roles across Ibis Cambridge Central Station's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £12 - £12 bracket, including retirement vesting and health parity.
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