IS System Administrator

Systems Administrator

Location: Stone-ST15 0SD (Flexible working available)

Status: Permanent, Full Time

Package: Competitive Salary, Remote/Home Working (with one-off allowance), Flexible Working, Development & Opportunity (Personal & Technical), Private Medical (Optical & Dental options), Matching Contributory Pension, 25 Days Leave (Buy & Sell Scheme), Life Insurance, Referral Scheme, Discretionary Bonus, Benefits Hub.

Why are we hiring a IS Systems Administrator?

Due to our extensive company growth, we are hiring for an IS Systems Administrator! This role is a role like no other where you will find that no two days are the same, it also comes with a high amount of autonomy.

As the IS Systems Administrator you will be responsible for providing support to internal customers and following requests through to resolution. As part of your day-to-day role you are also responsible for running IS Projects as assigned by the IS Manager who this role will report into.

Who’s Instem? Well, we’re a global provider of bespoke industry leading software solutions and services, which facilitate the pre-clinical, and clinical phases of the drug discovery process. We have over fifteen products in our portfolio, used by over 700 pharmaceutical clients (including all the top 20!)
Instem is a unique, solutions-based organisation. We’ve doubled in size over the last 3 years through new business and product enhancement, but also via acquisition. Our 5-year growth plan is progressive, and we need you to help us reach that next level!

What’s the culture/environment like? For a global business of over 500 staff, we very much have a family feel. You’ll be part of a friendly, communal, solution based, flexible environment, where you’ll feel empowered, valued and accountable. We’ll invest in you as a person and encourage you to take part in companywide workshops for wellbeing, mental health, critical conversations, and strengths

What are you responsible for?

• Responding to requests for assistance from internal users ensuring problems are resolved quickly and efficiently.
• Experience working in a busy helpdesk environment, managing multiple projects at once.
• Organising external support and sourcing spare parts to ensure timely resolutions.
• Responsibility for larger and more complex infrastructure projects working independently and with other team members to meet project goals and timelines.
• Responsibility for either geographic or entire functional aspects of our infrastructure.
• Supervision of other team members.
• Managing the sever room and ensuring log is kept of equipment, ordering spares when needed.
• Travel to other local UK Instem offices as and when required
• Adherence to our Quality Management System (QMS) to ensure all work is handled securely, professionally and diligently

• In-depth knowledge of specialist operating systems, packages and services.
• Familiarity with relevant technical information resources.
• Relevant professional qualifications/certifications, MS Qualification (Not essential)
• Knowledge of MS Teams, SharePoint, exchange, office 365.

This is a great opportunity to join a worthwhile cause with an organization that offers an entrepreneurial free-thinking environment, coupled with a proven track record of leadership, performance and profitability.

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