IT Support Technician Apprentice
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Position Overview & Specifications
We are seeking to appoint an enthusiastic, reliable and self-motivated Infrastructure Technician Apprentice to assist the Network Manager in the day to day running of the school’s ICT networks, associated hardware and digital resources.
Apprenticeship summary
Annual wage
Salary: £9,279 to £17,710 (national minimum wage - age dependent)
Working week
Monday – Thursday, 7.30am – 3.30pm and Friday, 7.30am-3.00pm
Total hours per week: 37 hours a week
Expected duration
16 Months
Apprenticeship level
Advanced
Level 3 (A level)
What will the apprentice be doing?
- First line support and advice to students and staff
- Facilitate the smooth running of the internet, email, social media and online resources
- Provide support and maintenance for network hardware and software, including classroom support
- Provide technical support for school events
- Support in-house training as and when required
- Manage small projects
What training will the apprentice take and what qualification will the apprentice get at the end?
- On completion, the apprentice will be awarded the Level 3 Information Communications Technician Apprenticeship. This standard aligns with the following professional recognition: RITTech
- You will be appointed a skills trainer who will meet with you remotely every 6-8 weeks for reviews and support with your Summative Portfolio work
What is the expected career progression after this apprenticeship?
Ongoing career development and progression opportunities upon completion of the apprenticeship for the right candidate.
Requirements and prospects
Desired skills and personal qualities
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Qualifications
- GCSE or equivalent English (Grade Grade A - C (4 or above)) essential
- GCSE or equivalent Maths (Grade Grade A - C (4 or above)) essential
Things to consider
Key benefits to being an employee of STAGS: ● Staff wellbeing ● Excellent facilities ● All staff encouraged and supported in their personal development ● Desirable location to live or work ● Rail links to London and easy commute from M1 and M25 ● Is graded an Outstanding World Class school with over 1,400 students. with high standards of behaviour ● GCSE results place us in the top 100 secondary school in the country and the top 3% nationally for student progress ● Offers excellent opportunities for career development with a comprehensive ECT programme
Training provider
JBC SKILLS TRAINING LIMITED
Apprenticeship standard
IT solutions technician
Level 3 (A level)
Job Types: Full-time, Apprenticeship
Salary: £9,279.00-£17,710.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- ST. ALBANS: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Education Support & Training Services
Based on transatlantic hiring benchmarks for IT Support Technician Apprentice roles across JBC Skills Training Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Education Support & Training Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £9,279 - £17,710 bracket, including retirement vesting and health parity.
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