Customer Service/Delivery Driver
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Position Overview & Specifications
The Role
The Role
Tool Hire Assistant – Jewson – Banbury - Driving Licence Essential
At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a ‘Top Employer’ for 5 consecutive years. If you’re passionate about working with people, you’re able to put your customer first, and you want to know what it’s like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about this exciting opportunity to join us as a Customer Service Advisor - Tool Hire Assistant.
You’ll be working for Jewson in Banbury
Jewson is one of more than 30 exciting Saint-Gobain brands in the UK and we pride ourselves on doing everything we can to understand our Customers needs in order to deliver solutions to save them time, money and hassle. Our Colleagues are critical to our Customers’ success and you will be working with a team that proactively supports them in every way possible. If you love working with people, you’re a good listener and you think you could help our customers feel welcome, then this could be a great opportunity for you to join our team.
Requirements
Requirements
Is this role right for me?
Are you looking for a career? Perhaps you’ve worked in a similar industry or fancy a change?
We are committed to providing you with the full tools and support required to carry out your role within Jewson. So if you have a passion for delivering great customer service and are looking for a busy, hands-on role to work as part of a team, then you are likely to be a great fit!
Hours of work: 7:30am-16:30pm Monday to Friday and 8:00am-12:00pm every other Saturday
What will I be doing?
A Full and Clean Driving licence is required for this role.
You will be in regular contact with our Customers and therefore you play a huge part in delivering a fantastic customer experience. In order to support our customers and deliver a great service you will:
Get to know our product lines and services – with training from us!
- Carry out basic maintenance and cleaning of our tool hire equipment in the workshop
- Support in the branch with customers and sales where required
- Process customer orders and keep customers updated
- Organise tool hire delivery and collection
- Following H&S procedures; Loading and unloading safely and satisfactorily
- Ensuring any technical problems, maintenance faults and repairs are dealt with efficiently
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
- General Administration – Tool Hire reports and sales order processing.
Additional Requirements
About Us
Are Jewson and Saint-Gobain an Inclusive employer?
Our Customers are all unique and so are our colleagues. We believe in including everyone so it doesn’t matter what your background is, we care about what you can offer and we welcome anyone who is passionate about our Customers and shares our Values.
And what about flexibility?
The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments.
Therefore, we are very open to discuss any flexible requirement or need that you may have for this role.
If you are interested in this position, please apply today with an updated C.V!
Job Type: Full-time
Schedule:
- Day shift
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Wholesale
Based on transatlantic hiring benchmarks for Customer Service/Delivery Driver roles across Jewson Builders Merchants's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Wholesale.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £26,119 - £27,805 bracket, including retirement vesting and health parity.
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