Cleaning Area Manager, London Region

Where: London Region. (Managing around 25 - 30 cleaning contracts, spanning from office's to manufacturing plants to educational buildings)

When: We’re looking to get the right person in to the team ASAP

Hours: On average 40 hours per week. Predominantly Monday to Friday but flexible in line with business needs.

Salary: £30,000.00 to £33,100.00 per annum dependent on experience, company vehicle & fuel card, laptop, tablet and mobile

Would you be interested to join a leading facilities management company with a reputation for excellence?

Kingdom Cleaning is currently recruiting for a Cleaning Area Manager to join our passionate and driven team in the London region

The position of Area Manager is to support the regional and account management teams with the cleaning operation within their area of responsibility.

The post holder is responsible for motivating and training the cleaning operatives in order to meet the business objectives and will implement, monitor and control cleaning operations to ensure that Client and Company requirements are achieved.

They will maintain a pipeline that enables the region to maintain and grow its cleaning business with existing and new named clients.

Your primary responsibilities will include:

• To organise and supervise cleaning operatives/supervisors, to ensure working practices are efficient and effective.
• To develop and maintain a good standard of employee relations and motivate employees to ensure a high level of morale.
• To carry out agreed monitoring in order to achieve set targets by completing an agreed number of quality audits in line with Company procedures, taking the necessary corrective action to rectify any shortfalls identified.
• To receive, record and inform your Line Manager of any complaints in a timely and well received manner.
• To know and understand Company values and ethos to ensure that this is disseminated throughout the business.
• To recruit, induct, train and develop employees, developing an efficient and effective workforce that is competent in the use of cleaning agents and machinery.
• To maintain and develop meaningful client relationships that directly contributes to the bottom line
• To support the sales and marketing function with pipeline growth, including: building customer relationships, attending site visits and prospect meetings, supporting the tendering process, solutioning prospective site operating structures
• To ensure employees are aware of what is expected of them, in terms of workloads, standards and their relationship with Client/Contractor.
• To collate and assist the Regional Director with the completion of timesheets.
• To report any grievance and disciplinary issues to your line manager and/or HR, as necessary, in line with the Company procedures.
• To carry out any investigations for disciplinary/accidents as required by Regional Director.
• To deal with and action all day-to-day telephone calls, enquiries, messages.
• To be able to carry out specialist cleaning operations, such as floor maintenance and carpet shampooing so as to be able train cleaning operatives to complete the necessary tasks.
• Manage operational activities to ensure they meet with company and legislative requirements for Health and Safety, quality management, environmental issues and general duty of care.
• Specialist projects as agreed with Operations Director to support the needs of the Organisation.
• Compliance to company policy, procedures & management reporting timetable.

• Able to prioritise effectively and demonstrate excellent time management skills.
• Ability to influence and gain commitment from colleagues.
• Ability to lead a team
• Ability to delegate appropriately to a team of supervisors/mobile cleaners
• Able to demonstrate customer focus and build a positive working relationship.
• Highly organised and detail conscious.
• Ability to demonstrate strong personal integrity and maintain confidentiality.
• Ability to give constructive feedback but also listen to and learn from the same.
• Strong leadership style with a focus on supporting and developing employees and colleagues.
• Taking responsibility for area and proactive attitude to problem solve.
• Flexibility and willingness to adapt in order to meet customer or business needs.
• Ability to travel from site to site as required to meet the needs of the business.
• Experience of managing people E.g. Team Leader or supervisory roles.
• Practical experience within the cleaning industry.

Demonstrable track record of dealing with customers.

What’s in it for you?

• Contributory pension scheme
• A friendly and supportive team
• Training, career development & progression

If this sounds like you and you’d like to continue your journey on a career in cleaning with Kingdom Cleaning, we’d love to talk to you.

Reference
11310

Salary
Dependent on experience

Hours
On average 40 hours per week. Predominantly Monday to Friday but flexible in line with business needs.

Location
- United Kingdom - England - Greater London - London

Job Type
Permanent

Posted
17 April 2023