IT Service Assurance - Manager
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Position Overview & Specifications
Roles and Responsibilities
Within the IT Assurance team, a large amount of our work involves testing controls and providing opinions over the environment supporting a service that our assurance entities provide to their customers. This includes understanding and assessing, and evaluating IT and operations systems, processes, risks, and controls.
A successful candidate will be responsible for:
- Working with Partners and Directors in delivering a variety of service assurance reports
- Lead small teams in delivering service assurance engagements
- Taking responsibility for a portfolio of assurance clients and delivering controls assurance services to this portfolio to time, budget, and quality
- Oversight of delivery of IT audit engagements, including financial management, managing delivery risk, and reviewing deliverables
- Ensuring quality of deliverables to the highest standards and in compliance with regulatory benchmarks
- Building and maintaining excellent relationships with external and internal stakeholders
- Developing internal networks and maintaining excellent relationships with colleagues across KPMG, particularly in the wider Audit, IT Audit and Assurance practices
- Participating and contributing towards the growth of our practice through assurance tenders and pitches
- Coaching, mentoring, and developing team members, both on and off engagements (e.g. setting goals and appraising performance), and contributing to practice management (e.g. training and knowledge sharing)
Qualifications and Skills
- Excellent communication and report writing skills
Experience and Background
- IT Assurance
- Currently in a Manager post
- Ability to develop excellent relationships both internally and with clients
- Ability to identify and assess complex IT and operations risks and controls, to relate them to the wider business environment and to express opinions clearly
- Ability to develop excellent client and internal relationships at all levels of seniority
- Proficient at creating and delivering captivating presentations to audiences comprising senior leadership, key client stakeholders, prospects and/or internal staff
- Ability to motivate and lead small teams and work on own initiative
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Business Consulting
Based on transatlantic hiring benchmarks for IT Service Assurance - Manager roles across KPMG-UnitedKingdom's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Business Consulting.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £15,700 - £20,000 bracket, including retirement vesting and health parity.
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