Replenishment Assistant

Do you love the airport? Enjoy working in a busy retail environment? If so, travel retail is definitely the place to be!!

We are currently recruiting for a Replenishment Assistant to join our Aelia duty free store situated in the departure lounge of London Luton Airport. Delivering a well-presented store, with great availability, is a key part of a customer’s overall shopping experience. As a Replenishment Assistant you will work to maintain store standards around stock levels, merchandising and housekeeping tasks, whist delivering first class customer service to our customers.

Department: Perfume and cosmetics

Duties & responsibilities:

• Greeting customers with a friendly smile

• Helping customers with product selection

• Offering additional link sales

• Ensuring all customers receive excellent customer service every-time

• To maintain high shop floor standards and presentation

• To ensure stock is replenished in a timely manner at all times

• To be involved in receiving stock deliveries as required and maintenance of back holding area

• To maximise sales by providing excellent customer service

• To work effectively in/as a team

• Provide a friendly, efficient and professional service to our external and internal customers

• To ensure security of stock at all times

• To assist with stock takes as and when required

Skills:

• Good organisation skills and able to prioritise workload

• Good housekeeping abilities

• Be proactive and have a positive attitude to working challenges

• A strong understanding of excellent customer service

• Flexibility

• Good communication skills, both verbal and written

• Good attention to detail

• Ability to work on your own initiative and as well as in a team

Reports to: Department Supervisor

Hours: 37.5hrs (5 out of 7 days) and 30hrs (4 out of 7 days) flexibility needed as will include weekends/evenings/overnight for promotion changes.

Our company:

Lagardère Travel Retail is a pioneering global leader in the travel retail industry currently operating over 4,600 stores across 35 countries. Since 2004 after the initial opening of its first duty free store in Belfast International Airport they rapidly expanded throughout the UK & Ireland and now operate 18 stores across 8 airports and 8 ferries.

A five-year working and personal reference, along with a Criminal Reference Check, will be required for this role as the store is airside in the departures lounge. This will be discussed in more detail at interview stage or please contact us if you have any questions regarding this.

Benefits: Benenden Health, Retail Trust, life insurance, on-site parking, store discounts and uniform