Customer Service
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
About us
Lancashire Lightening Services Ltd is a business based in Preston, PR2 5BL. We are professional, fun, engaging, and our goal is to train new staff to continue our successful business model and help to grow the company..
Our work environment includes:
- Modern office setting
- Growth opportunities
Our company is currently seeking a Customer Services advisor to handle any customer inquiries, offer full technical advice and support. Inform customers of our products and services. The ideal candidate should have experience with customer service and administration, be computer literate and have a good telephone manner. However we will also consider a person with less experience as full training will be given. Our company offers an excellent benefits package and seeks an employee who can meet the needs of our customers with professionalism and efficiency.
Responsibilities:
- Compile and enter information into company database - CRM.
- Answer questions about company services.
- Offer quotations and helpful advice and technical support.
- Building rapport with the customers
- Listen to customer's concerns and provide feedback to appropriate personnel.
- Deal with driver queries.
- Order processing
- Chasing payments for outstanding accounts.
Job Type: Full-time
Salary: £18,978.00-£20,151.00 per year
Benefits:
- Company pension
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
Work Location: One location
Expected start date: 03/04/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service roles across Lancashire Lightening Services Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £18,978 - £20,151 bracket, including retirement vesting and health parity.
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