Wellbeing and Inclusion Advisor (International Students)
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Position Overview & Specifications
This is an exciting opportunity to join the Student Wellbeing Services team in a new role dedicated to working with international students to help them have positive experiences and improve their University outcomes. The Wellbeing and Inclusion Advisor (International Students) will help international students to transition to university in the UK and access health and wellbeing services from the university, enhancing their university experience.
This role is responsible for delivering interventions targeted at international students to improve student wellbeing and promote inclusive practice and cross-cultural understanding, working in partnership with nominated academic departments and colleges to embed wellbeing support and inclusive practice locally. The role is responsible for facilitating the identification of students who may require short-term additional help at university, many of whom will be from non-traditional backgrounds, to ensure maximum student success.
The role forms part of the Student Wellbeing Services teams, who deliver a broad range of student services contributing to enhancing the health, wellbeing, personal journey and experience of students at Lancaster University. Other functions in Student Wellbeing Services include disability support, mental health and counselling, serious incident support, multifaith chaplaincy and the ASK service (including money advice for students).
The role holder requires experience of delivering services to students or young people and an understanding of the challenges of transitioning to and through the university environment. The role requires enthusiasm, energy and drive to contribute to a high-quality student experience. Lancaster University supports a large population of Chinese students and for this reason the role holder needs to be fluent in standard Chinese (Mandarin). The role holder must also have excellent communication skills with the ability to build strong positive working relationships with academic and professional services staff in departments and colleges and the rest of Student Wellbeing Services as well as key staff across the university.
For informal enquiries about this role, please contact Sarah Sweeney, Head of Student Support and Wellbeing (s.sweeney1@lancaster.ac.uk) or Jinghan Zeng, Professor of China and International Studies (j.zeng3@lancaster.ac.uk) .
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Colleges & Universities
Based on transatlantic hiring benchmarks for Wellbeing and Inclusion Advisor (International Students) roles across Lancaster University's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Colleges & Universities.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £28,929 - £35,308 bracket, including retirement vesting and health parity.
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