Office Executive

Office Executive

At Lanes Group nothing is more important than the health, safety and welfare of our people and our customers. It’s a major reason we are the UK’s largest independent specialist utility contractor, with a turnover in excess of £540 million, over 4,000 people and a countrywide network of branches.

As an office executive, you will be the first point of contact for our company. Our office executive's duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful as an office executive, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner while streamlining office operations. Multitasking and the ability to work under pressure are essential for this position. This role may require working in shifts, so flexibility is a must.

Position: Office Executive

Location: Customer Solution Centre, Slough Head Office, Slough

Job Type: Permanent

Hours: 37.5 hours, Monday to Friday, 09.00am to 5.30pm

Salary: £20,000 to £22,500 per annum based on experience

Benefits: 24 days holiday plus bank holidays, free onsite parking, restaurant, perk box scheme, access to wellbeing services, auto-enrolment pension scheme, friendly working environment

STRICTLY NO AGENCIES PLEASE

Responsibilities:

• Answering, screening and forwarding any incoming phone calls while providing basic phone etiquette and information when needed

• Serving visitors by greeting, welcoming, directing and announcing them appropriately, in person or on the telephone; answering or referring enquiries

• Updating calendars and schedules (booking meeting rooms)

• Sorting and distributing post

• Providing administrative duties to directors, managers and employees as requested.

• Maintaining security by following correct procedures; monitoring logbook, issuing visitor badges etc.

• Representing the business with a positive attitude and professional appearance

• Keeping basic office supplies such as meeting room adapters and pens stocked and accessible to visitors

• Other clerical duties such as filing, photocopying, collating etc.

Housekeeping / Health & Safety:

• Maintaining a level of tidiness in reception

• Conducting regular “floor walks” ensuring the following:

  • All TV’s are tuned into Sky News

  • All TV screens above regional desks are tuned into correct regional dashboard

  • All coats / jackets are removed from backs of chairs

  • All personal phones are removed from desks

  • Meeting rooms are set for use (pens & adapters available, chairs tucked in etc.)

  • Any building repairs are reported to the PA to Technical Director and / or Stores Controller / Facilities Coordinator

  • Ensuring all staff & visitors are wearing the appropriate badges whilst present in the building

• Liaise with Health, Safety & Wellbeing team to ensure that the facilities meet government regulations and environmental, health and security standards

• Contribute to a safe and healthy work environment by:

  • Reporting all accidents and hazards;

  • Avoiding unsafe practices at work

We are an equal opportunities employer and welcome applications from under-represented.