Patrolling City Warden

Full Time / 37 Hours Per Week / Permanent

Play a key role in for maintaining a safe environment for the citizens of Leicester.

Working collaboratively with other officers, you’ll patrol designated areas of the city to detect and enforce street scene offences and maintain a clean and attractive environment. Carrying a rucksack containing protective equipment such as gloves and masks, you’ll be given a smartphone, radio, and pocketbook to carry out your role effectively. You’ll be supplied with a uniform to wear. As you’ll work across the city in all weathers, you’ll have access to vehicles and electric bikes.

This is full-time, permanent post working 37 hours per week including some evenings and weekends.

What you’ll be doing

You’ll improve the quality of the local environment by being a visible and approachable ‘on the street’ presence and a point of contact for the public. You’ll take enforcement action when necessary, including issuing face to face fines and legal notices. Engaging with the local communities, businesses, and the public you’ll promote the local environment and provide information about enforcement and associated matters.

What you'll need

Resilient and assertive, you’ll have experience of dealing with and working with a diverse range of people, as well as experience of enforcement activities. Working on your own initiative as well as part of a team, you’ll be able to work under pressure to meet deadlines. With tact and diplomacy, you’ll be able to deal with irate or distressed customers whilst maintaining good customer care standards. With good attention to detail and literacy skills you’ll be able to make accurate recordings of events, observations, and conversations.

You’ll have a full driving licence and be required to complete a security check as you will also be working at Mansfield House Police Station.

What we can offer you

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You’ll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from several flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at our benefits calculator.

Join us

We’re committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That’s why we’ve designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We’ll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the ‘our approach to recruitment’ page.

If you'd like a chat before applying, feel free to contact Barbara Whitcombe by email to barbara.whitcombe@leicester.gov.uk or call 0116 454 3113

Interview/Assessments will take place on Friday 3rd March 2023