Credit Control Assistant

Lewis Silkin works with leading businesses to protect and enhance their most important assets - their ideas, their people, their brand and their future. We call it: Ideas. People. Possibilities.

With offices in London, Oxford, Manchester, Leeds, Cardiff, Belfast, Dublin and Hong Kong, we are recognised by clients and industry alike as being distinct for our unique culture, market-leading practice areas, sector focused approach and for providing solutions to complex, multijurisdictional business challenges, with a pragmatic and human touch. We have two things at our core: people — both ours and our clients’— and a focus on creative, tech and innovative businesses.

Our culture is encapsulated by an ethos of bravery and kindness, guided by our values of Integrity, Clarity, Unity and Excellence (our ‘I-CUE’). We aim to provide a supportive environment for our people, clients and wider community and embrace diversity & inclusion, ensuring people are able to bring their full selves to work.

With over 40 members, the Finance team is based across our London, Cardiff, Belfast, and Hong Kong offices.

We are looking for a Credit Control Assistant to be based in the Cardiff office and reporting to the Credit Control Manager.

This role is critical in supporting the responsibilities of the Credit Control Team and in helping respond to queries from Fee-earners, secretaries, and clients. You’ll also support the London Finance Team to ensure the accurate, timely and efficient completion of credit control related tasks related to cash collection.

• Sending client statements and copy invoices in line with a pre agreed timetable.
• Responding to the majority client queries received into the credit control inbox.
• Assisting Credit Controllers to schedule and diarise monthly debt meetings, including updating the team meeting schedule to detail meeting dates and report any meetings not attended.
• Assisting with the monthly production and printing of debt reports, collating the reports as applicable and filing appropriately within the firm’s document management system.
• Updating client email addresses and contact details on practice management system.
• Updating client contact information and specific requirements within the firms accounts systems to ensure correspondence is sent to the correct client contacts.
• Adding new clients to the collections control panel on a weekly basis.
• Producing reports in Excel for the Credit Controllers; to include reporting on 90 day debts; invoice dispatch and interoffice invoicing; circulating these reports to the Working Capital Manager.
• Attending the Credit Control meetings as required.
• Assisting with the chasing of some specific debts; to include debts over 1 year old.
• Supporting the Credit Control team in compiling files for sending to external debt collectors as required.
• Supporting the wider Working Capital team with any ad-hoc duties, as required.

Additional information

The successful candidate must have a professional manner and excellent communication and interpersonal skills. You will enjoy working in a team environment and have excellent numerate skills and be highly organised. You must have a flexible nature and a co-operative and willing attitude.

Abilities and desired qualities:

• Excellent and accurate numeracy skills;
• Attention to detail – a high level of accuracy is essential;
• Ability to manage a busy workload with good organisational and prioritising skills;
• Ability to meet deadlines and work under pressure, where necessary may be required to work overtime at month end, half year end and year ends;
• Ability to communicate at all levels, with strong written and verbal communication skills;
• Team player and enthusiastic.

IT skills required:

• Sound IT skills – experience of Word and Excel. Although not necessary, would be helpful to have experience of Elite 3E. Full training on document management and practice management systems will be provided.

Educational and professional qualifications required:

• The ideal candidate should have 5 GCSE’s at grades A-C or equivalent, including Maths and English;
• Good grammatical English and mathematical skills.

At Lewis Silkin our ethos is simple. We strive to do the best for our clients, our people and the communities in which we operate. We recognise that an inclusive workplace allows for all kinds of ideas and thoughts, a variety of points of view that can trigger discussions or deliver innovative results, and a wide range of versatile skills and expertise. We are proud of the diversity within Lewis Silkin and of our culture that allows people to be themselves at work, ensuring we provide the best possible service to our clients. We are committed to finding the right person for this role and are open to discussing flexible working patterns and office location.