Front of House Supervisor
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Position Overview & Specifications
Job description
You love coffee. You REALLY love coffee.
We’re looking for a Supervisor to join the team at our recently extended coffee shop in Hamilton Square.
Working alongside the General Manager you will have responsibility for:
- Selling coffee as well as preparing and serving a variety of coffee drinks, along with pastries and cakes.
- Day-to-day operation of the coffee bar, implementing procedures and impeccable hygiene standards to which the team will work to.
- Placing supplier orders and select the suppliers based on best value, quality and service.
- Training staff on all aspects of coffee making & shop management, manage staff hours and handle internal staffing issues.
- Generating revenues by attracting new customers; identifying new trends and expanding our services and products.
- Displaying the highest customer service standards and implementing them throughout the team
- Working alongside the resident chef to maximise food revenue and educate customers on our food offering
- Daily tasks involved in running the shop, such as clear down and cleaning at the end of the shift
You will possess a minimum 1 year experience within the coffee industry, preferably within a senior role. This is a growing business so the ability to “muck-in” and approach team work with humour as well as leadership are essential.
This is a part time position with an average of 20 hours per week.
Current trading days are Monday to Sunday, flexibility around this is compulsory.
Pay rate to be agreed based on experience.
Job Type: Part-time
Experience:
- Coffee Shop/Barista: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Location:
- CH41
Work remotely:
- No
Job Types: Part-time, Permanent
Part-time hours: 20 per week
Salary: £10.50-£11.00 per hour
Benefits:
- Discounted or free food
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Birkenhead, CH41 6DN: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: FOH Supervisor
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Front of House Supervisor roles across Liberty Bell Coffee's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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