Client Care Assistant / Receptionist - Veterinary

If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.

Your role and responsibilities

In our support functions, the Client Care role is key to provide a proactive and professional support to the business and the service and care we give our patients and our customers.

You will be a self-starter, ready to multi-task, initiate and expedite information and support within the role. You will be comfortable with diary management, prioritising, invoicing, relationship management and communication both face to face and over the phone within a small hands on team within a fast paced admin-based environment.

This role is intended to embrace a team-working approach to fulfil the needs of the business. It is expected that you have been in an admin or customer care style role, passionate about service requirements and the overall needs are met with exchange of information.

Benefits

• Great small team environment – chance to play a key role
• 5 weeks holiday + bank holidays
• Career progression opportunities
• Staff discount schemes to include 100+ brands
• Life Assurance
• Enhanced sickness pay
• Enhanced equal family leave
• Employer contribution pension scheme
• Wellness program including:
  • Employee assistance program
  • Eyecare voucher scheme
  • Free annual Flu jab
  • Cycle to work scheme
• Recruitment referral reward scheme

Hours

Full-time - 42 hours - (8am - 5pm / 9am - 6pm)

Part-time - 21 hours - Part time hours to be agreed within 11am -3pm style of working to cover where required.

About us

This role is within a very small team, reporting directly in to and supporting the local Vet practice therefore the role will be multi-faceted and it is important that all tasks get prioritized and worked through in conjunction with delivery and sometimes conflicting business needs.

The practice is a centrally located in London in a lovely suburban area. Our ethos is centred around expertise, and delivery quality patient care in our practices, with our Veterinary Health professionals. Our mission is to create a better place for Pets and a better world for People too.

If you feel you can bring some pace and energy to this role, then we would love to hear from you! In return for an excellent standard of work ethic, and a dynamic candidate with a track record of delivering great results, there can be opportunity for not just personal development but expansion and growth at the practice which could mean career progression too.

Part of an amazing global family

Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets. We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.

The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS.

Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets.

Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.

Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.

Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.

If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at careers@linnaeusgroup.co.uk