SME Relationship Manager

End Date Wednesday 21 June 2023 Salary Range £66,861 - £74,290
Agile Working Options Hybrid Working, Other Agile Working Arrangements / Open to Discussion Job Description Summary Would you like to help SME businesses prosper by offering the funding, support and encouragement they need to grow, at home or abroad? This is an opportunity for a sector specialist Relationship Manager, focussing on Recruitment, Business Services and Financial Institution sectors. This a high value SME client portfolio made up of approx.130 groups based in London, with turnover typically between £3m - £25m. Job Description Job title: Relationship Manager - SME SALARY: £66,000 to £80,000 LOCATION(S): London HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites
About this opportunity Would you like to help SME businesses prosper by offering the funding, support and encouragement they need to grow, at home or abroad? This is an opportunity for a sector specialist Relationship Manager, focussing on Recruitment, Business Services and Financial Institution sectors. This a high value SME client portfolio made up of approx.130 groups based in London, with turnover typically between £3m - £25m.
What would you be doing?

• Providing excellent service to our clients, putting them at the heart of what you do, adding value at every interaction and becoming a ‘trusted advisor’
• Managing the risks of a small number of Relevant Financial Institutions (RFIs), to ensure there are no regulatory breaches
• Promoting the bank with professionals and key influencers through your knowledge of the local market and sector specialisms
• Providing a range of funding solutions to our clients from our Term Lending and Working Capital product range, tailoring them to Client needs and managing associated risks
• Building relationships across the Group, and with our Partner companies, and through them bringing the ‘whole bank’ to the client, delivering products and services to meet their needs

There is an expectation to grow the portfolio, so you'll be promoting the bank with professionals and key influencers in the local community to develop business opportunities and bring more clients to the Group.
Why Lloyds Banking Group? Join us and, as well as making a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities – you’ll find them all here.
What you’ll need

• Results focused – You'll take personal responsibility for delivering results, whilst readily accepting change and focussing on client outcomes
• New client acquisition – Highly proficient at building and maintaining productive relationships with external professionals and adept at winning good volumes of higher value new client relationships
• Specialist knowledge – Uses specialist credit and sector knowledge, along with all available digital tools, to deliver excellent client experiences. Identifying ways to grow income, balance sheet and market share, whilst always ensuring the effective management of risk
• People – Have a growth mindset and be keen to adopt and use key enablers that enhance the client experience and demonstrate the value a Face to Face Relationship Manager brings to a client’s business.
• Risk management – You’ll demonstrate strong risk management skills, requiring attention to detail and a pro-active approach to anticipating potential risks

About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know
We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• A discretionary performance share award
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.