Operations Manager
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Position Overview & Specifications
Reference
002232 Vacancy locationLocation
United Kingdom, London, London
Work Place
Hybrid
Vacancy detailsJob Profile
Lockton - Experienced Professional
Title
Operations Manager
Description
This newly-created position will provide operational support to Lockton's P&C Retail business in the London office.
The position will involve a number of duties which include:
Monthly forecasting and financial reporting- Support budget process
- Monitoring KPI reports / exception reports / dashboards including: Invoicing, CC, EOC, PPW, Unrenewed Risks
- Manage relationship with processing teams in Technical Solutions
- IBA - credit control meetings; bad debt management; escalation point for issues & query management
- File audit selection and completion (QAFA)
- KPMG audit samples - completion of quarterly & annual samples
- Day to dat business support on operational queries
- Internal audit - management of process and post audit actions
- Implementation of operational change
- Product Governance / Delegated Authority Management
- Attend regional exec meetings and prepare operations pack
Candidate Profile
Lockton are seeking candidates with prior , relevant operations experience to apply to this position, ideally with a good understanding of the insurance market.
Custom section 3Scheduled
Full Time Permanent
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Insurance Agencies & Brokerages
Based on transatlantic hiring benchmarks for Operations Manager roles across Lockton, Inc.'s corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Insurance Agencies & Brokerages.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £48,931 - £83,218 bracket, including retirement vesting and health parity.
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