Insurance Technician
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Position Overview & Specifications
Insurance Technician
REF: FINC00048
Salary: £30,699 - £31,731
Permanent
About this job
An opportunity has arisen for a Personal Injury claims professional to join the busy and friendly Insurance Team providing a customer-focused service across Barking and Dagenham. You will be responsible for all aspects of casualty and complex personal injury claims handling, and administrative support to the Insurance Manager.
As an employer we offer a competitive pay package, a positive approach to flexible working Monday to Friday, a generous annual leave entitlement, local government pension scheme and employee benefits, employee learning, development and support, and season/travel ticket loans.
Re-applying for posts
Applicants who have not been shortlisted or who are unsuccessful at interview cannot reapply for the same job if it’s within 6 months of the first advert – for further information please refer to our Jobs and Career Page - ‘Working for us and Information for Applicants’ on our website
About you
You will have solid insurance and administrative experience dealing with personal injury claims and have the ability to investigate, negotiate and communicate effectively at all levels, both internally and externally. You will have a strong insurance background with a sound understanding of insurance principles. Experience of working within a similar setting is desirable but not essential as training will be provided. A flexible approach to work is essential as you may be required, on occasion, to attend meetings outside normal working hours.
About us
The London Borough of Barking and Dagenham is a diverse Borough that prides itself of tackling the root causes of the challenges facing our residents. With a strong ethos of leaving no one behind we are innovative and forward looking. This is an exciting time to join the Borough as we face many challenges caused by changes in legislation, the cost-of-living crisis and coming out of the pandemic. LBBD is a supportive inclusive employer looking to bring out the best in our staff.
For an informal discussion about the role please contact Steve Gibson (Insurance Manager) on 020 8227 2204.
Closing date: 14th May 2023
Interview date: 15th May 2023
Apply link: https://www.lbbd.gov.uk/council-jobs/details.html?nPostingId=1179&nPostingTargetId=3655&id=QM0FK026203F3VBQBLO8NV40E&LG=UK&mask=external
Job Type: Permanent
Salary: £30,699.00-£31,731.00 per year
Benefits:
- Company pension
Ability to commute/relocate:
- London Borough of Barking and Dagenham, Greater London: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: National Services & Agencies
Based on transatlantic hiring benchmarks for Insurance Technician roles across London Borough of Barking and Dagenham's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to National Services & Agencies.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £30,699 - £31,731 bracket, including retirement vesting and health parity.
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