3rd Line Engineer (IT Infrastructure)

Overview:

3rd Line Engineer (IT Infrastructure)

Manchester - Hybrid working

Are you a 3rd Line Engineer looking for your next challenge with a company that has made significant investment in IT to bolster continued growth?

As a 3rd Line Engineer for Lookers you will be responsible for maintaining our server estate in Azure, as well as in our data centres, alongside supporting our Windows domain and Office 365 tenancy. Working a mixture of BAU and exciting projects, you’ll need to be able to prioritise a busy workload and ensure clear and concise communications with a range of stakeholders.

Responsibilities:

• Providing 3rd line BAU support, investigating and resolving complex faults and liaising with other teams within the Infrastructure department
• Proactively monitor and evaluate server issues, take ownership and resolve.
• Liaise with vendors and support companies as appropriate.
• Participate in on call duty rota (1 in 6 weeks)
• Root Cause Analysis for complex major incidents & escalated faults
• Willingness to learn and document new services/products
• Keep up to date with technical and service developments within the industry and making recommendations where appropriate to feed into the long-term IT strategy

Qualifications:

We are looking for some that is a whizz at Azure, including IaaS and SaaS, Azure AD, and Azure AD Connect, worked with Microsoft Server 2016 and above has experience with domain management including Active Directory. DHCP, DNS, Group Policy etc.

About us: Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus;

• Enhanced holidays that increase with service
• Eligibility to join one of our car schemes
• Critical illness cover after 2 years and Life Assurance
• Smart Health - free access to support 24 hours a day, 365 days a year
• Enhanced paid maternity, paternity and adoption leave
• For some roles a company car and additional earning potential through commission or bonus.

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for? Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.