Passenger Assistant
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Position Overview & Specifications
'SERVING THE COMMUNITY SINCE 1860'
PASSENGER ASSISTANT ROLE
Lucketts of Watford has part time Passenger Assistant work available in your local areas (Stevenage, Borehamwood, Welwyn Garden City, Hatfield, St Albans, Hemel Hempstead, Enfield & Watford) every school day for both morning and afternoon runs, (07:30am - 09:30am & 14:30pm - 16:30pm) The work on average is between 12.5 and 25 hours per week. These are rewarding roles supporting children and young adults with a range of Special Educational Needs.
These roles are particularly suitable for reliable and caring individuals, seeking to look after children or adults some with complex needs on the way to school or day centres.
The Role
Some SEND school transport routes have a Passenger Assistant (PA) on board. The role of the PA is to assist those students who require additional support, to ensure that they arrive at school safe, happy, and ready to learn.
All PA's employed by Lucketts of Watford are expected to meet the following standards:
- They have passed DBS checks and completed internal training.
- They are polite, supportive and behave in a professional manner.
- They adapt their approach to best suit the needs of the student they are supporting.
Key Responsibilities
- To support children or adults getting on and off from the vehicles.
- To look after the needs both emotional and medical of the adults and children during the journey (training is provided).
- To make sure that passengers are always safe.
- To always keep vehicle in a clean and tidy manner.
- Be available both am and pm for all school days.
- To assist wheelchair users to board vehicles, safely clamp them and to disembark them (if required)
- To work with your driver in a collaborative manner.
Key Requirements
- Experience working with children is an advantage but not essential.
- Experience working with special needs is an advantage but not essential.
- Good command of the spoken English language and ability to write short basic notes.
- Undergo Enhanced DBS criminal record check as you will be working with children, young people and/or vulnerable adults. (We will help you obtain this.)
- A friendly and positive attitude, enjoy working with children and be reliable.
- Ability and willingness to work with children and adults of varying needs.
- A calm and patient attitude.
Benefits
- Term Time Work
- Part Time Hours (am/pm split shift)
- Permanent Contract
- Holiday Pay
- Workplace Pension
- Training Provided
For any further questions, call 01923 723666
Job Types: Part-time, Permanent
Part-time hours: 12.5 - 25 per week
Salary: £10.00-£12.00 per hour
Benefits:
- Company pension
- Language training provided
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: On the road
Reference ID: LOW01
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Passenger Assistant roles across Lucketts Of Watford LTD's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £12 bracket, including retirement vesting and health parity.
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