Reception Administrator, Malmaison
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Permanent Contract
Birmingham
Reception Administrator, Malmaison
We are looking for a friendly, passionate and customer focused Reception Administrator to join the Front Office Team at Malmaison.
This role will be an administrative and support role for the reception team. Get paid for doing what you love, and in return you’ll receive loads of perks and benefits, be given the opportunity to learn and grow, and build your career with Malmaison.
You must have a natural hospitality charm and a passion for service. You will strive to make our guests experience with Malmaison the best it can be whilst dealing with queries of all shapes and sizes, through dealing with telephone queries, managing 3rd party websites, correspondence checks and lots more.
High standards will be second nature to you. You love people and making guests smile everyday knowing you have delivered excellent service. You want to be part of something different, working with the best food, drink and a brand you will be proud of.
At Malmaison we create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Malmaison. We actively encourage internal development and progression, and the successful candidate for this position will be given the opportunity to enrol on our apprenticeship scheme after they have completed their probationary period.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Hotels & Resorts
Based on transatlantic hiring benchmarks for Reception Administrator, Malmaison roles across Malmaison's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Hotels & Resorts.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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