Duty Manager
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Position Overview & Specifications
Are in the market for a new role?
Do you have a passion for exceptional customer service and our a proud, hands on leader?
Would you like to join a growing company that prides itself on work life balance, a mental health led culture and of course, providing some of the best salary and incentives in the industry!
If so, we would love for you to join us! Market Halls is a redefining British concept of food halls, which since 2018 has brought back a community hub with eclectic dinning experiences back into iconic abandoned landmarks. Our aim is to bring these unloved spaces back to life to house independent restaurants, street food traders, bars & centralised communal dining areas, providing customers with variety & quality.
Inspired by worldwide influences and trips to hundreds of food halls, captivating architecture, standout bar experiences, trusted membership clubs, hotels, urban escapes and community hubs, our emphasis is on creating a bustling atmosphere of fun. Market Halls is the ultimate destination; blending imaginative food experiences with great bars, a cultural events programme, community initiatives, a place to work and a place to meet friends. It’s a place where ‘staying awhile’ is highly encouraged.
As our new duty manager, you will receive:
· A competitive salary of £29,000 - £35,000 per year (depending on experience).
· Access to Hospitality rewards, a unique benefits platform that allows exclusive discounts to gyms, retailers and other restaurants as well as a 24/7 confidential mental health chatline.
· 20% off ALL MH trade stands for you to enjoy a bite to eat or drink with your loved ones.
· Bottomless hot drinks when you’re working and delicious and nutritious food to keep you going all shift long.
· A whopping 28 days paid holiday (including Christmas Day, Boxing Day, New Years Day and your birthday).
· A stellar training and development programme bespoke curated for each employee including coaching, mentoring, workshops and project work, to progress you one day into an assistant general manager!
As our new duty manager, you will be delivering exceptional customer service to all visitors, using your previous experience as a assistant manager/duty manager to be the leader on the floor, drive sales and relations with our traders.
We are looking for individuals who truly have an engaging energy who can interact with our guests and team with energy and passion.
Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Job Type: Full-time
Salary: £30,000.00-£35,000.00 per year
Benefits:
- Casual dress
- Discounted or free food
- Employee discount
- Gym membership
- Life insurance
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Yearly bonus
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Duty Manager roles across Market Halls - Victoria's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £30,000 - £35,000 bracket, including retirement vesting and health parity.
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