Operations Manager

THE ROLE

Matthew Cox is seeking a proactive and experienced operations manager to help shape the future of a sustainable and creative furniture business. You will guide and manage the production process and teams, while honouring both commercial timelines and the quality of our products.

You’ll work closely with studio and production teams to sensitively balance day-to-day operational demands with the longer-term nurturing and development of our 17-strong team. You have an ability to find simplicity within complex situations, and as part of the senior team you will drive decision-making within the business and play a key role in achieving compliance with B Corp and other industry standards.

£45-50k + profit share + benefits
37.5 hours per week (typically 9am-5pm Monday to Friday)

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THE COMPANY

Matthew Cox is a company of designers, makers, curators and innovators creating furniture to last over a hundred years. As a third-generation antique dealer, Matthew distils his knowledge into a versatile collection of made to measure pieces which complement our ever-changing selection of antiques.

We work in Stamford, Lincolnshire which is regularly named as one of the best places to live in the UK. The studio is located in a 17th century townhouse and our furniture is made in and around a 1930s Dutch barn with views of Rutland’s fields.

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KEY RESPONSIBILITIES

- Oversee, optimise and manage the manufacturing process, from procurement of raw materials/stock to the delivery of finished products

- Prepare and monitor workflow schedules using Xero, Monday and Google Sheets

- Facilitate consistent quality of products, care information and kits

- Oversee efficient logistics

- Optimise the production environment with health, safety and wellness in mind

- Analyse productivity and profit within the workshop and use data to help shape processes, infrastructure, and pricing

- Inspire and support high standards in discipline and positive team culture

- Plan training and develop future potential in the team

- Innovate around our 100 year plan and work with academic institutions/industry bodies to constantly improve the quality and footprint of our products

- Support new product and process development and handle R & D submissions

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ESSENTIAL FOR ROLE

- Commitment to purpose-led business

- 5+ years experience in a senior leadership role

- Proven commercial & strategic thinking

- Ability to get tasks done and maintain routines

- Enthusiasm for technology and innovation

- Empathy and team-building skills

- Interest in design

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OUR VALUES

Positivity - we fulfil our roles in an engaged, enthusiastic and empathetic way.

Simplicity - we challenge and refine processes while communicating with clarity and kindness.

Quality - we strive for the highest standards in our work while supporting others to do the same.

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Always out of the ordinary is the guiding principle for our company, and although that line was conceived with furniture design in mind, it applies to every part of our company. Diversity, originality and authenticity are intrinsic to everything we do. As are the principles of fairness and open- mindedness.

Building a positively diverse team means encouraging applications from underrepresented groups including minoritised/marginalised ethnic groups, all gender identities and expressions from the LGBTQA+ community, candidates with a disability, those who practise different faiths and beliefs. If you’re not a
British or Irish citizen you’ll need permission to work in the UK and you can see more information about that here. If you have any questions, please ask.

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Job Types: Full-time, Permanent

Salary: £45,000.00-£50,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Enhanced paternity leave
• Life insurance
• On-site parking
• Private medical insurance
• Profit sharing

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Stamford: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's (preferred)

Experience:

• Operations management: 5 years (required)
• furniture manufacturing: 3 years (required)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Application deadline: 12/05/2023
Reference ID: MC-OM-2023