Customer Sales Advisor

• Hybrid working (Leeds office)
• Salary up to £23,000 DOE
• Generous matched pension scheme
• Annual bonus scheme - up to 10%
• Private Medical Insurance
• Health Care Cash Plan
• 25 days annual leave (plus flexible bank holidays) and the option to buy or sell up to 5 days
• 6x salary death in service
• A personal GP service enabling you to get a video consultation with an NHS-registered private GP
• Employee Assistance Programme
• A range of shopping discounts
• Defined salary and career path, control your own progression and development

We have not one, but three exciting opportunities for telephony Sales Advisers to join our Direct Sales & Services division based in Leeds!

If you want to join a Dynamic Sales environment, or you are seeking a challenge to use your personality and enthusiasm as a telephony sales adviser, then look no further!

The Direct Sales and Service Division provide excellent contact centre services for our current and future members, which is trusted, valued and provides fair treatment and outcomes. The purpose of the role is to deliver excellent service through multiple communication channels for existing and prospective members.

We know flexibility is important to people and at MPS we want you to have the best work-life balance possible. That’s why this role sits under our Hybrid working model, meaning there will be a blend of home and office-based working to suit your individual needs and the needs of the business.

We welcome applicants from all backgrounds, and we encourage you to apply even if you feel you do not match 100% of the technical requirements. We celebrate diversity, promote inclusivity, and strive to create a work environment which ensures everyone can be heard.

Role Responsibility:

• Make outbound calls and manage inbound calls
• You will be responsible for composing and responding to emails
• Build relationships with internal colleagues, prospect and members
• Set tasks to manage workflows
• Be accountable for your professional development and meet KPIs and SLAs

The Ideal Candidate:

• Confident and has excellent communication skills
• Worked in a telephony or face to face sales environment with at least one years’ experience
• Customer centric and enjoys working as part of a team
• Competent with the Microsoft office suite
• The ability to work in a fast-paced environment

Diversity & Inclusion

We welcome applicants from all backgrounds, and we encourage you to apply even if you feel you do not match 100% of the technical requirements. We celebrate diversity, promote inclusivity and strive to create a work environment which ensures everyone can be heard.

What’s important to MPS is that our people live our values of Member First, Ambitious, Determined and Empowered.

If you have any questions about any advertised role and how we can support you, please contact our Recruitment Team.

Job Type: Permanent

Salary: Up to £23,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Free parking
• Life insurance
• On-site gym
• On-site parking
• Paid volunteer time
• Private medical insurance
• Referral programme
• Sick pay
• Wellness programme

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus scheme

Work Location: Hybrid remote in Leeds, LS11 5AE

Expected start date: 30/05/2023