Night Receptionist
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Position Overview & Specifications
Be our star, join us and create your own successful story…
We are currently looking for a Night Receptionist to join our Night team.
Meliá White House Hotel NW1 3UP
ME London WC2R 1HA.
Meliá Kensington London SW7 4PE
Our Benefits Package Includes:
- Competitive salary (discussed at the interview)
- Contributory pension scheme
- Holidays: 28 days’ holiday including 8 public holidays
- Medical health plan with HSF
- Employee discounts: excellent employee special rates in Meliá Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets)
- Complimentary meals on duty: hot meals, salad bar and hot and cold beverages provided while on duty.
- Personal Development: programmes designed to support your career right from the start, with unlimited access to online learning platform
- Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
- High Street Discounts: with Perks at Work
- Paid time off to volunteer: with one of our partner charities
About the role, what will I be doing?
Enabling a smooth arrival and departure experience- Ensuring that all guests have the appropriate credit facilities established
- Obtaining passport and following all other procedures as per local legislation
- Handling all payment transactions and billing
- Assisting guests during their stay and handling guest complaints
- Maximizing revenue opportunities through up selling
- Providing all required information about the Hotel, available services and facilities.
About Meliá Hotels
Founded in 1956 in Palma de Mallorca (Spain), Meliá Hotels International is one of the largest hotel companies worldwide as well as the absolute leader within the Spanish market, with more than 390 hotels (current portfolio and pipeline) throughout more than 41 countries and 4 continents under the brands: Gran Meliá Hotels & Resorts, Paradisus Resorts, ME by Meliá, Meliá Hotels & Resorts, Innside by Meliá, Sol Hotels & Resorts and TRYP by Wyndham.
In London Melia operates 3 hotels: ME London, Meliá White House and Meliá London Kensington.
If that sounds like something you will enjoy doing than apply now. Become part of Meliá Hotels today and grow your talent with us! The successful candidate must already have eligibility to work in the UK.
INDFOH
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Night Receptionist roles across Melia London Kensington's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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