Social Media and Digital Officer (Northern Ireland)

Job Advert

Do you have a passion for Social Media and Digital Marketing? Are you someone who is pro-active and enjoys implementing new ideas? Well if so then look no further!

Mencap NI have an exciting new opportunity for a talented Digital Marketing and Social Media Officer to join their growing team. This role will suit someone who enjoys a challenging role, using their creativity in order to assist in developing and growing Mencap's social media presence across multiple channels.

At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!

The Digital Marketing and Social Media Officer role has a very important part to play across the organisation and involves lots of planning on multiple social media platforms & contributes towards Mencap's social expansion and online presence. This will include working on and supporting with managing social media channels with the aim of creating & developing unique content which will in turn improve Mencap's follower engagement. Main Duties of Role:

• To manage the social media content for Mencap NI
• To support in the development of website content on Mencap's website
• Keeping up to date with current business affairs in order to communicate this to wider Mencap business
• To aid our digital assistant in responding to customer web enquiries and web-related complaints, and support colleagues in other teams dealing with feedback on website and online interactions
• To work with a suite of online tools such as Google Analytics, Impact Stack, Dot Digital, Hot Jar, Drupal and sleek note.
• To work alongside people with a learning disability to co-author content and ensure all content is accessible and fit for purpose.

More details about the role can be found in the accompanying job description. Person specification:

• Proven experience in the development of organisations social media platforms
• Proven experience of working with websites and updating content
• To have effective communications skills at all levels
• To be a self-starter and be able to use creativity to come up with new ideas
• Preferably a CIM level 4 or equivalent experience
• Experience of social media management platforms

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.

Please note: This role will be closing for shortlisting on Thursday 23rd February with interviews to commence Tuesday 7th March. These will be in person at our Belfast Centre. There is something for everyone at Mencap, please use the following link to see some of our amazing benefits you receive when you work for us.

https://vimeo.com/272326041/ac6fdbd7b9

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
• Loans for debt consolidation,bikes, computers and phones when you have been with us for 6 months
• Interest free season ticket loans
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support
• Quarterly award scheme and recognition at every 5 years through our YouRock program
• Access to award winning training and development

• T&C's apply based on contract

About Mencap We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

• providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
• providing advice through our help lines and web sites