Hotel Receptionist
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
The Mercure Bridgwater Hotel is located in the heart of Bridgwater town center and offers 119, 4 star bedrooms and is complimented by a Marco Pierre White Steakhouse Bar and Grill.
We’re offering:-
· Competitive salary including share of service charge/tips.
· Free parking while on shift.
· 4 free nights Bed and Breakfast in Accor Hotels UK for every year of your employment.
· Discounted rooms in all Accor Hotels Worldwide.
· Discounted rate at all Legacy Hotels.
· 15% Off your final bill in every Accor Restaurant or Bar.
· 50% Discount in all MPW Restaurants.
· Access to employee discount platform giving amazing discounts for hundreds of major companies including Supermarkets, High street and Fashion stores, Days out, Staycations / holidays and (non-MPW) Restaurants and Takeaways.
This Receptionists position is for someone who has a previous customer service background, although preferred previous hotel experience is not required as full Reception training will be provided. In an open plan reception, you will essentially be the hotel host and will be responsible for meeting and greeting all guests and being their first point of contact at the hotel.
The position:-
· You must be available for both early (6.00am-2.30pm) and late (2.00pm-10.30pm) shifts, due to the nature of the business a mix of weekdays, weekends and public holidays will be worked.
· You should be passionate about customer service.
· You will be checking guests in/out of the Hotel.
· Making hotel and restaurant bookings.
· Taking payments for guests and ensuring the correct billing procedures are adopted.
· You will be a key member of the front of house team and the “face” of the hotel and as such will be an ambassador for the property and will be expected to provide excellent customer service at all times.
Job Types: Full-time, Permanent
Salary: £20,800.00 per year
Benefits:
- Discounted or free food
- Employee discount
- On-site parking
Schedule:
- 8 hour shift
Work Location: One location
Reference ID: Reception
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Hotel Receptionist roles across Mercure Bridgwater's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £20,800 - £20,800 bracket, including retirement vesting and health parity.
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