Sales & Parts Advisor
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Position Overview & Specifications
Sales & Part Advisor
Bolton
Willenhall
Michael Ward Ltd is one of the leading providers of transport refrigeration maintenance solutions in the UK. We are an accredited FRIGOBLOCK Sales and Service dealer but pride ourselves in our ability to service and maintain any transport refrigeration system. Operating nationally we provide a 24 hours a day, 365 days a year service and breakdown coverage through over 50 skilled engineers in fully stocked and equipped service vans and two regional workshop facilities.
We are currently seeking to recruit 2 * Sales & Parts Advisors to join our highly skilled team. You will be part of a small friendly team providing support to engineers and part sales to third parties.
The main tasks of the job are
- Taking in-bound telephone enquiries, dealing with walk in customers and internet enquiries.
- Developing customer relationships through providing good product knowledge and creating an effective first impression.
- Ensuring parts are regularly replenished, providing a swift service to workshop and other departments as well as trade/retail customers.
- Supplying the service department with good levels of service and supporting both the sales and service department with technical product queries.
- Responsible for picking parts for customer orders and checking availability of stock from various enquiries.
- Accuracy of stock through stock counts
- Van deliveries if required.
Essential qualities for the job are:
- Suit person with parts experience within a motor factor /dealer or engineering environment.
- No previous refrigerant parts experience required.
- Good IT skills / Use of Catalogues for parts identification.
- Full and clean driving licence.
- Enthusiasm to deliver and continuously improve product knowledge of self and others.
Competitive compensation package and full training provided.
Apply by emailing your cv with a covering letter
Job Type: Full-time
Salary: £20,000.00-£24,000.00 per year
Benefits:
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Bolton: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Reference ID: Sales & Parts Advisor
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Sales & Parts Advisor roles across Michael Ward Limited's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £20,000 - £24,000 bracket, including retirement vesting and health parity.
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