Field Service Engineer (Midlands)
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Position Overview & Specifications
Full Job Description
Role: MFPField Service Technician
Location: Covering the Midlands and surrounding areas.
Job Role:
We are looking for a MFP Field Service Technician in the Midlands area area who will provide technical service to a varied range of our customers by responding to call outs and attending installs in a timely and professional manner.
You'll be responsible for achieving customer satisfaction, identifying and resolving technical faults, installing and networking MFDs on customer sites, and providing advice and training to customers.
What we are looking for:
To be successful in this position:
- You must hold a Full UK Driving Licence
- You will have a good knowledge and understanding of printers and photocopiers (Sharp & Toshiba mainly, Exposure to Epson and Ricoh advantageous)
- You will have experience in a similar position, fault finding, repairing & installing Photocopier equipment.
- You'll have plenty of experience of working with customers face-to-face and have a high level of professionalism and excellent communication and interpersonal skills whilst doing so
- You will be IT Literate
- You'll be adaptable, open to change and personal development, you'll be passionate about upskilling yourself with our support
- You'll have a team mindset and will enjoy contributing to a wider goal
What do you get in return:
- Competitive Salary TBC
- 20 days holiday, plus bank holidays.
- Specific Training courses, paid for by MiD S4D.
Job Types: Full-time, Permanent
Benefits:
- Company car
- Laptop
- Mobile Phone
- Fuel Card
Schedule:
- Monday to Friday
- No weekends
Work Location: On the road
Job Type: Full-time
Salary: £24,000.00-£28,000.00 per year
Benefits:
- Company car
- Company events
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: MFP Field Service Technician (Midlands)
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Field Service Engineer (Midlands) roles across MiD Solutions 4 Documents's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,000 - £28,000 bracket, including retirement vesting and health parity.
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