AO Administration Officer

Details

Reference number

233420

Salary

£22,758 Per annum (pro rata for part time)

Job grade

Administrative Officer Administrative Officer

Contract type

Permanent

Business area

MOD - Strategic Command - Defence Medical Services (DMS).

Type of role

Administration / Corporate Support
Other

Working pattern

Full-time, Job share, Part-time

Number of jobs available

1

Contents

Location

About the job

Benefits

Things you need to know

Apply and further information

Location

Mental Health Team Preston, Building 57, Fulwood Barracks, Watling Street, Preston, PR2 8AB

About the job

Job summary

Here at Defence Primary Healthcare (DPHC), we are inclusive and dedicated, working to provide excellent care to our entitled personnel.

We are looking for an enthusiastic and adaptable Administration Officer who is committed to service delivery and improvement, to join our encouraging and dedicated team here at Mental Health Team Preston, Fulwood Barrack.

This vacancy is advertised as 37 Hours per week. Requests to work flexibly and or part time will be considered, taking into account business needs. Please note the salary will be pro-rata where part time hours are undertaken.

Does this sound like the role for you? If so, we would love to hear from you!!

Job description

As the successful candidate you will be providing a high standard of administrative support to the Mental Health Team (MHT). This will include managing clinical diaries and clinics, answering telephone queries, booking medical documents in/out, dealing with the post and sending and receiving faxes/emails.

Person specification

Responsibilities include but are not limited to:

• Liaising with stakeholder units, providing recall and statistical data when requested.
• Covering the reception duties and ensures that a high standard of administrative support is maintained to allow a safe and effective delivery of Mental Healthcare.
• Providing administrative advice on all aspects of Occupational and routine documentation ensuring the Data Protection Act and Confidentiality are adhered to.
• Reproducing medical documentation in relation to requests, ensuring written patient consent and documents have been screened by a clinician, copies must be certified true copy and should be dispatched in accordance with relevant Ministry of Defence (MOD) Policy/Guidance.

For a full list of responsibilities, please see attached the Terms of Reference document.

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Communicating and Influencing
• Changing and Improving
• Working Together
• Managing a Quality Service
• Making Effective Decisions

We only ask for evidence of these behaviours on your application form:

• Leadership
• Communicating and Influencing
• Changing and Improving

Benefits

• Learning and development tailored to your role
• Free parking
• A culture encouraging inclusion and diversity
• A Civil Service pension

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Essential Criteria:

• Information Technology (IT) Literate
• Excellent communication skills
• Be prepared to work as part of a team
• Maintain patient confidentiality

Please ensure you demonstrate that you have the required skills, knowledge, experience, qualifications and memberships in the CV section of the application form. Please make sure no personal details are included.

This job role may be suitable for hybrid working, which is an informal, non-contractual and voluntary arrangement, blending a balance of attendance in the workplace (your permanent duty station which is based on business assessment of where the work is best done) and working from home as a personal choice (if the role is suitable for this). If you are successful, any opportunities for hybrid working will be discussed with you prior to you taking up your post.

The sift will be completed within 5 working days of the vacancy closing date. Interview location and date to be confirmed.

There will be no reimbursement for any travel expenses for the interview.

This post does not offer any assistance with relocation allowances.

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.

The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact dbscivpers-sgdmsresourcingteam@mod.gov.uk.

Please make sure you read the Terms of Reference before applying.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the Republic of Ireland
• nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
• relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
• relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
• certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Nicola Edwards Email : Nicola.Edwards525@mod.gov.uk Telephone : 01978 316190

Recruitment team

Email : DBSCivPers-SGDMSResourcing@mod.gov.uk

Further information

Please see the Further Information document.