Middle QA Engineer

Miratech is an IT services and outsourcing company that provides services to multinational organizations all over the world. Our highly professional team achieves success with 99% of IT projects in financial, telecommunication, and technology domains. Founded in 1989, Miratech has its headquarters in New York, USA; with R&D centers in Poland, Philippines, Slovakia, Spain, and Ukraine. Technical complexity is our passion, stability is our standard, friendly work environment is our style. We empower our employees to grow together with the company, to achieve ambitious goals, and to be a part of the international relentless team which helps the visionaries to change the world.

The overall goal of the project is to support the client's CX transformation.
Currently, the client is migrating from legacy digital channels to LivePerson. As such, there are existing 3rd party integration and internal processes that must be ported over from legacy to LivePerson.

In addition to porting existing functionality, there will need to be some integration between LP and Voice Channels.

There will also be work involving integrating or implementing existing backend services to facilitate reporting.

We are looking for a Middle QA Engineer to join our team.

Responsibilities:

• Creation and execution of test plans
• Identify and assist with troubleshooting defects
• Work in an agile environment, using methodologies like Scrum or Kanban
• Ensuring all QA deliverables are effectively planned, tracked, and delivered according to project deadlines
• Work on multiple projects and prioritize tasks based on need and priority
• Assist in planning and estimating development projects/sprints in relation to testing requirements

• 3+ years of experience in manual and automated testing for web and mobile applications
• API testing experience (at least manual; API automation is a plus)
• Working experience with Java
• Experience with testing and automation tools such as Selenium, Postman, etc
• Knowledge of software development life cycle (SDLC) and software testing methodologies.
• Familiarity with version control systems such as Git
• Strong analytical skills and attention to detail to identify defects, troubleshoot issues and work toward resolution
• Ability to work independently, as well as collaboratively with cross-functional teams, to solve complex problems
• Excellent written and verbal communication skills to effectively document and communicate test plans, test cases, defects, and results
• Experience with continuous integration/continuous deployment (CI/CD) pipeline is an added advantage

Nice to have:

• SQL or any other Database testing
• Kibana, Grafana knowledge

We offer

• Culture of relentless performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
• Competitive pay and benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
• ForeverRemote work culture: make the most of the flexibility that comes with remote work.
• Growth mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
• Global impact: collaborate on impactful projects for top global clients and shape the future of industries.
• Welcoming multicultural environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
• Social sustainability values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

• Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.