Security Receptionist

Mitie are now delighted to announce that we currently seek an experienced Security Receptionist for our client who operates a multi-tenanted corporate office in Swiss Cottage, NW3.

• Shift Pattern: Monday to Friday, 7am to 6pm
• Location: Swiss Cottage, NW3
• Sector: Multi-tenanted Corporate Office
• Package Offered: £11.05ph, 55 hours a week, which is equivalent to £31,603 per annum

Start Date: June 2023

THE ROLE

Mitie are looking for an experienced security receptionist to join the team to assist in delivering first-class service for colleagues, visitors and contractors.

OPERATIONAL DUTIES

• Help facilitate the through flow of personnel by managing access via the building entrance.
• Maintain a tidy and efficient reception area, providing a prompt a courteous reception for visitors, telephone callers and other staff.
• Maintenance of fob access system and fire list.
• Handling phone calls and distributing/taking messages as appropriate.
• Sorting incoming mail and distributing accordingly.
• Sorting, packaging and franking outgoing mail including special/recorded delivery and couriers.
• Distribution of weekly notices (H&S, announcements etc.), including maintenance of notice boards.
• Ensure all marketing literature in reception is kept current.
• Maintaining stock levels of stationery and ordering supplies as appropriate.
• Ordering of timesheets and WRS pads.
• Coordinate and correspond with office cleaners.
• Equipment calibration and record keeping.
• Waste recording.
• Assist with operational reports.

WHAT WE ARE LOOKING FOR

• Must hold an in-date SIA Licence (essential)
• 2 years experience working in a security-related role, in a corporate environment (essential)
• Ability to work on their own (essential)
• Computer literate, with previous use of Word, Excel and Outlook (essential)
• Ability to respond to client emails immediately (essential).
• Speed Typing (Desirable).
• Excellent communication skills, both verbal and written, and telephone etiquette.
• Professional and enthusiastic manner.
• To take ownership and pride in your reception area.
• Ability to multitask, and deal with our clients and visitors in a professional manner at all times.
• Able to adjust quickly to new procedures and situations.
• Excellent customer service skills.

MITIE BENEFITS:

• 20 days a year paid holiday + all public holidays
• Uniform + full training provided
• Promotion path and career development
• Employee assistance programme available to support staff wellbeing