Customer Consultant
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Compare US ($) vs UK (£) Salary & Net Take-Home Pay
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Position Overview & Specifications
Mortgages Now operate an agency for the Yorkshire Building Society in Sunderland
We have a vacancy for a Part Time Customer Consultant Cashier.
The role will include servicing customers of the Yorkshire Building Society, transacting their accounts, providing information around their accounts and giving details on possible new accounts. Handling of cash and cheques with banking at the local. No financial advice is to be provided.
The Part Time hours will be 21 hours per week and schedule will be discussed during interviews.
There are 5 members of the team and the successful candidate will work within this team.
Previous experience not essential as full training will be given , however the ability to listen, follow processes and communicate on a customer level is vitally important.
Job Types: Part-time, Permanent
Part-time hours: 21 per week
Salary: £10.42 per hour
Schedule:
- Day shift
- Holidays
- Overtime
Supplemental pay types:
- Commission pay
Experience:
- customer service: 1 year (required)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Consultant roles across Mortgages Now's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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