Travel and Event Operations
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Position Overview & Specifications
About us
MSG Tours Ltd is a travel brand built on a passion to deliver the unexpected.
Travel is a lifestyle and our chosen profession. Work, for us, is an extension of our passion for making each traveller’s journey their finest and most memorable. This is what we mean by delivering the unexpected.
This advertised role is available on a fixed-term contract to 1st November 2023, supporting our events division with the delivery of Rugby World Cup France 2023. The tournament takes place across September and October 2023, requiring overseas, intermittent travel and a strong work ethic across evenings and weekends during our event operations.
The Purpose
To appoint a specialist travel operations colleague to oversee and deliver the curation, planning, administration and logistics of the transport operations programme for our Rugby World Cup France 2023 travel packages.
The Role
This is a pivotal role in the post-sale Customer Experience team, focusing on administering and delivering the transport and logistics programme for the Rugby World Cup France 2023 travel packages.
You will work closely and collaboratively with the Commercial Director and Head of Client Experience on the procurement and delivery of all clients' transport elements across the tournament.
The role will be varied and fast-paced, starting with the planning and administering of the customers' planned trips, including post-sale client queries. Further, communication with key airline, train and ground transportation services form the basis of the advertised role.
You would become the active relationship manager for the key suppliers, partnering our finance team to ensure due diligence on payments and required information.
There is a requirement to travel to France, both on familiarisation trips and in 2023 for the delivery of Rugby World Cup for some of the duration, as part of the delivery team on the ground.
Job Type: Fixed term contract
Contract length: 8 months
Salary: £25,000.00-£38,500.00 per year
Benefits:
- Casual dress
- Company pension
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Gloucester: reliably commute or plan to relocate before starting work (required)
Experience:
- Event Management: 1 year (preferred)
Work Location: One location
Application deadline: 06/02/2023
Reference ID: 220123
Expected start date: 13/02/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Travel and Event Operations roles across MSG Tours Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,000 - £38,500 bracket, including retirement vesting and health parity.
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