Visitor Experience Administrator NMORL
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Position Overview & Specifications
An exciting opportunity has arisen for a Visitor Experience Administrator at The National Museum of Rural Life in East Kilbride, G76 9HR. The museum offers a 5-star visitor experience and is comprised of an exhibition building, historic farmhouse and a traditional working farm. An annual program of events offers further opportunities to engage in activities that educate and excite visitors about rural life and connect with the exhibits on display. With each season there is always something new for our visitors to see at the working farm.
It is important to us that you have a confident, friendly and visitor focused disposition with excellent interpersonal skills. Organised and methodical, you will have proven work experience in an administrative environment and be adept at managing multiple priorities. You will also have good verbal and written communication skills along with an intermediate level of ICT skills in Microsoft Office. You should also have experience of managing your own time and workload, working to deadlines and of maintaining confidentiality, coupled with demonstrable experience of providing effective and efficient administrative and secretarial support.
It is essential that you can demonstrate some knowledge and a basic understanding of financial and budget systems in a large organisation as well as knowledge and a basic understanding of the process for collating and reporting statistical information. In addition to this you will require experience of using information filing systems and have excellent attention to detail.
You are provided with a job description and person specification for further detail about the post. To apply visit www.nms.ac.uk. The closing date for completed applications is Wednesday 10 May 2023 at midnight. Please state reference number NMS22/101. It is anticipated that the selection event will take place on 19 May 2023.
Please note that CVs are not considered as part of applications and will not be forwarded to the shortlisting process.
Find out more about National Museums Scotland and our range of employee benefits.
National Museums Scotland is committed to being an Equal Opportunities Employer. We are keen that our workforce profile reflects the diversity of our visitors and audiences. Therefore, all jobs at National Museums Scotland are open to everyone and we encourage applicants from all backgrounds, irrespective of sex, gender identity, race, disability, religion or belief, sexual orientation or age. We welcome candidates who think they have the required skills and can make a contribution in this key role.
For us, hiring the right person for the right job is everything to us. We want to encourage you to apply if you think the this is the role for you!
Please see here for the full recruitment pack and further details and the application form can be found here.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Visitor Experience Administrator NMORL roles across National Museums Scotland UK's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,676 - £26,627 bracket, including retirement vesting and health parity.
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