Finance Analyst - Settlement and Disputes

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

• Job Title: Finance Analyst – Settlement and Disputes
• Location: Remote
• Salary: Competitive Salary
• Hours: 37.5 hrs working week, permanent position

What will I be doing in the Finance Analyst – Settlement and Disputes role? The Settlement and Disputes team are responsible for obtaining monies owed from LINK, Mastercard and Visa for transactions carried out on the Cardtronics UK/ROI estate. With a view to paying back our cash suppliers for any of our CIT serviced estate, and merchants (site owners) for any of our self-filled estate. Completing reconciliations to track cash flows in order to segregate revenue and client money. The team process and track claims for LINK, MasterCard and Visa cardholders. Working closely with card issuers, card holders, Self-fill merchants and Vocalink to resolve any ATM disputes in the quickest time possible. What will I need to succeed in the Finance Analyst – Settlement and Disputes role?

• Process daily settlement of monies owed to our cash suppliers in respect of cash withdrawals on the CTUK estate.
• Pay back site owners (our Merchants) for money withdrawn from ATM’s filled with their own cash.
• Investigate & log cardholder claims received via the Automated Disputes System from Issuers.
• Maintain the Merchant Claims Log file with all Merchant Claims received and issue appropriate communications to sites as / when due.
• Investigate merchant discrepancies on their balance forms as required.
• Process daily cash movements via banking platforms & maintain internal account logs.
• Take calls from site owners to discuss outstanding disputes and confirm settlement values.
• Complete Visa and MasterCard reconciliations, including DCC reconciliations by currency pairings.

What are the personal attributes required for the Finance Analyst – Settlement and Disputes role?

• Good working knowledge of Microsoft Excel.
• Excellent numeric & literacy skills.
• Good understanding of banking platforms and payment types.
• Ability to work to deadlines and a calm approach to time pressures.
• Have a strong work ethic.
• A good team player.
• A good communicator who is able to liaise with all levels of management & customers.
• Ability to work in an organised manner and prioritise key tasks to deadlines.
• Must be flexible when business requirements demand.
• Able to adjust to change.

Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
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