Senior Strategic Key Account Manager

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.

JOB MISSION:

The Strategic Key Account Manager will lead and develop long term sustainable relationships with our Global Strategic Partners, to drive profitable and sustainable market share growth within footwear and apparel in both Lifestyle and Running. You will be responsible for managing a team and providing strategic insight as well as a hands on approach to up-selling New Balance products.

This role is based in our EMEA Head Office in Warrington. We offer hybrid working and a flexibility to working hours to accommodate for a healthy work life balance. You will be required to travel to sites across UK and Europe on a regular basis.

MAJOR ACCOUNTABILITIES:

• Represent the assigned key account internally as an ambassador towards all aspects of business
• Responsible for continuing to evolve the account strategies, formalising plans in collaboration with sales planning and GBU sales manager
• Achieve or exceed all footwear and apparel sales targets in line with the overall strategy
• Be creative in fast fashion and the ability to recognise the younger end-consumer
• Ensure up to date and in-depth product knowledge
• Provide realistic plans and forecasts on account performance
• Monitor sell-out and the order book continuously and competent using excel
• Work closely with sales planner to support product forecasting monthly and seasonally
• Analyse weekly sell through data and communicate to key stakeholders
• Develop action plans to achieve monthly order book conversion and regular occurring trade catch ups with key account
• Inventory management and FTS replenishment
• Work closely with customer services/finance and logistics to manage revenue responsibility
• Provide structured key account feedback on our product and on competitor product innovations
• Lead on the account and manage the sales team working across the account
• Spend regular time with key account at their headquarters
• Order reconciliation, price checks and order book phasing
• Work closely with internal credit control department and key account payable team
• Forecast monthly orderbook conversion on a weekly basis
• Develop specific budget co-op activities with key accounts

REQUIREMENTS FOR SUCCESS:

• Degree in sports or fashion related subject or relevant industry experience
• Experience working with large key accounts across multiple location, ideally EMEA
• Proficient with Microsoft Excel
• Experience within a key account selling environment
• Experience of managing people
• Excellent communication and negotiating skills
• Knowledge of local and regional markets’ consumers, economic environment and commercial needs
• Previous sales experience ideally within the sport / fashion sector
• Team player

BENEFITS:

• Car Allowance/ Car
• Sales Related Bonus
• Private Medical Insurance
• Dental Scheme
• Pension Scheme
• Flexible Working Hours (7am-10am start, 3pm-6pm finish)
• Hybrid working (1 day on-site)
• 25 days Annual Leave per year, increasing with service
• Life Insurance
• On Site Gym
• Employee Discount

Equal Opportunity Employer:

New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment. We are an equal opportunity employer and support a culture of diversity and inclusion.

If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.