Dutch Speaking Customer Service Agent
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Dutch Speaking Customer Service Agent! Work From Home
We're looking for Dutch speaking Customer Service Agents to join one of Europe's largest outsourced centres - some of their clients include British Telecom, Center Parcs, and a host of other leading blue-chip companies. You will be confident at dealing with customer queries and ideally have a strong background within call centres previously.
The Role:
Providing outstanding customers service in a fast paced and exciting environment; dealing with book enquires, accommodation complaints and questions, upselling/cross-selling add ons and benefits. Candidates will be taking inbound calls from potential and existing customers! Must be able to travel and work from other offices as and when required in line with business needs.
Hours and pay:
- £10 per hour (holiday pay included)
- Full Time, 37.5 hours (5 days)
- Monday to Sunday 8am - 8pm (on a shift rota basis)
- Saturday to Sunday 8am - 4pm (on a shift rota basis)
- Target-based bonuses
Role Benefits:
- Dutch speaker to fluent level
- Experience in a previous customer service or sales roles
- Excellent communication and motivational skills, ability to multitask and work independently
- Ability to work in a fast paced environment, maintaining attention to detail and accuracy
- Flexible approach to working hours and location
- Full training will be provided
- Weekly pay
How to Apply:
If you are interested in this role, please reply to this advert with a copy of your CV and a Consultant will be in touch with you.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: HR Consulting
Based on transatlantic hiring benchmarks for Dutch Speaking Customer Service Agent roles across NL Recruitment's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to HR Consulting.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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