Duty Officer
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Position Overview & Specifications
North Lincolnshire Council is looking for a Duty Officer to work in Development Management. The post involves a range of front-line duties to support our busy Development Management team including providing high-quality, front-line customer service, information and advice on planning issues; processing minor planning applications, and; advising and assisting the public on the completion and submission of planning applications and the processes to follow.
The post would suit someone who is highly organised but flexible to meet the changes in workload, deadlines, priorities and circumstances that arise from working in a complex service. Excellent communication skills are essential, along with the ability to deal with a wide range of customers.
The post holder will be working towards or in possession of a relevant planning qualification. Full training will be provided to the successful candidate.
In return, we offer a range of benefits, including:
- A competitive salary
- A comprehensive induction
- Excellent CPD opportunities
- Generous annual leave entitlement
- Salary sacrifice scheme
- Agile working arrangements
If you are interested in joining us to achieve better outcomes for our residents and communities and would like an informal discussion about this role, please contact Rebecca Leggott, Principal Development Management Officer on 01724 297903 or email rebecca.leggott@northlincs.gov.uk
North Lincolnshire Council do not accept CVs. You must complete the application form via the 'Apply' button.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Duty Officer roles across North Lincolnshire Council's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,409 - £28,371 bracket, including retirement vesting and health parity.
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