Business Support Officer

Northern Lincolnshire and Goole NHS FT is an acute secondary care provider located across North and North East of Lincolnshire and East Riding of Yorkshire. We operate across three hospital sites in Grimsby, Scunthorpe and Goole as well as various community settings. As a Foundation Trust we are accountable to our local community. This means local people, patients and staff can have a real say in how the Trust is run. We have 850 inpatient beds and employ 6500 members of staff. Every year we see more than 135,000 people in our emergency departments. Deliver more than 4,500 babies. Carry out 30,000 operations. Treat 120,000 inpatients and see 400,000 outpatients in our clinics.

Our values – Kindness, Courage and Respect have been created in partnership with our most valuable asset – our employees. Our values set out a clear statement of our purpose and ambition which is to provide the very best in patient care, all of the time.

The Trust recognises that a workplace where individuals feel valued, engaged and respected. We aim to ensure people reach their full potential within their job roles. As such, we will invest in your career and help you to achieve further training and qualifications. We are keen to listen to our staff and are committed to making sure they are involved with decision making around service delivery, improvements and innovations.

The Business Support Officer is an exciting role which is part of a proactive and supportive team working to ensure the Trust meets its statutory and regulatory duties. You will organise a range of meetings to support the corporate governance team, which will include the full facilitation of meetings and preparation of papers/reports and production of the minutes from these meetings. This includes the need to seek and collate required papers, and prompt and follow up actions for senior colleagues to ensure they achieve the meeting deadlines.

You will provide comprehensive and effective administrative support. This will include dealing with people personally, or via telephone enquiries or emails. Ensuring efficient administrative systems and processes are considered and improved regularly and as required will be a function of this role, and will require experience of using of Word, Excel and PowerPoint. You will also provide support the trust Document Control Library service in this role.

An eye for detail and the ability to work with minimal supervision whilst organising, prioritising and delivering your own workload alongside that of the team, often to tight deadlines will be required.

We’re a large organisation with three hospitals located in Scunthorpe, Grimsby and Goole. We also provide community services in North Lincolnshire. Our 6,500 members of staff care for and support a population of more than 400,000 people.

We encourage all our staff to innovate and adopt ‘best practice’ so we can deliver excellent care to our patients. We ask staff to live our values; kindness, courage and respect.

We are committed to recruiting the best people to work with us. You could be one of them.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://joinnlag.co.uk/

Should we receive a high volume of applications for this vacancy, the advert may be closed earlier than stated. To view a full job description and person specification please see attachments on this advert.

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

“We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers”.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

Develop basic charts and visual aid to support the effective monitoring of key areas of work.

Work with the wider team to develop communication and engagement plans where required and assist with the delivery of these plans. Work with the corporate communications team to ensure proactive communications are delivered as required.

To oversee and arrange, attend and provide required administrative support for specific Governor / Membership events within the annual Calendar of Events ensuring that the appropriate support is available to Governors / Members and internal and external speakers, this will sometimes be held out of usual office hours and across site.

Assume responsibility for organising office machinery and equipment, including ordering of stationery and supplies and liaising with other department staff as appropriate.

Ensure that confidential personal files are maintained as required for the Team and that the holiday and sickness/absence reports are maintained as required.

Maintain management templates to support governance and department functionality.

Ensure that team records are stored in a way that is compliant with GDPR and represents ‘best practice’ including auditing the filing structure.

Co-ordinate invoices for authorisation and submission to Payments.

Any other duties as may reasonably be required.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.