Fixed Penalty Unit Support Services Administrator - JRN 18217

Salary: Band 4, £23,100 - £23,361 per annum Location: Agile, Bedlington/ Homeworking Hours: 37 hours per week Our Team Here at Northumbria Police, we think our region is amazing! It’s in our DNA to be passionate about what we do. It takes a great deal of people from different backgrounds, with diverse skills and experience to serve the Northumbria Police force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Criminal Justice Department as a Fixed Penalty Unit (FPU) Support Services Administrator. The Fixed Penalty Unit process the Penalty Notices issued in respect of disorder and motoring offences and administer offences detected by safety cameras throughout the force area. What will I be doing? Working as part of a team you will undertake a range of administration and casework duties within the unit to ensure an efficient and effective service is provided. This will include accurately updating computer records, dealing with telephone enquiries in the main from the public and responding to correspondence received into the unit. . You will also be required to interrogate a range of force systems to obtain accurate information required to process offences accurately and timely in preparation for court trials. What do I need?

• Ability to work as part of a team to deliver standards as set out by objectives of the department.

• Both written and verbal communication skills and the ability to provide documentation in correct digital format.

• Ability to interrogate systems and update records efficiently and effectively

For further information please see the role profile: FPU Administrator What do we offer?

• 24 days’ leave (increasing to 29 days for 5 years+ service) plus 8 bank holidays

• Enhanced Maternity, Shared Parental and Adoption leave

• Flexi Time Scheme - allowing you to fit your working hours around your individual needs

• Agile working – option to work from home, your team zone and spaces across the force

• Fantastic market leading public sector pension scheme

• Corporate Travel schemes – local rail, bus services and metro

• Access to Private Healthcare and Eye Test Vouchers

• Discounts on shopping and eating out thanks to the Blue Light Card and Blue Light Tickets

• To take care of your physical and mental well-being, we’ve invested in extensive paid sick leave, trained mental health first aiders on-site, an employee advice service and access to gyms in some stations

• Sports & Social Club – join our thriving sports scene at Team NP and enjoy further exclusive discounts on days out and travel

• Cycle to work scheme

Vacancy Contact Interested to learn more? To discuss the position in more detail please contact Jacki Burdis, FPU Supervisor by email at Jacki.Burdis@northumbria.police.uk. If you have any queries regarding the application process, please contact the Talent Acquisition Team by email at careers@northumbria.pnn.police.uk Vetting Level; Recruitment Vetting (RV) Applicants must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance and medical information. All staff including those appointed on fixed term contracts must successfully complete their probationary period before they are eligible to apply for a Northumbria Police vacancy. Northumbria Police fully supports a policy of equal opportunities, and we welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. Appointments are based on merit alone.