Community Key Account Manager (South East London)
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Position Overview & Specifications
As a Community Key Account Manager, you will implement and execute business plans to meet sales goals for assigned Primary care territory. To drive territory sales performance, market share and optimal resource utilization. To develop effective professional business relationships with customers that support delivery of business results in a specific therapeutic area. To contribute to and implement account plans with complex customers including GPs, Practice Nurses (including long term condition specialists), Practice Based Pharmacists, Retail Pharmacists, Practice Managers and Primary care business managers. To differentiate Novartis as a leader in a specific therapeutic area.
We are currently seeking talented candidates in the following territory for our Cardiovascular portfolio:
- South East London boroughs: Bromley, Bexley, Greenwich, Lewisham.
This role offers a temporary, 12-month contract.
Play your part to differentiate Novartis as a leader in a specific therapeutic area.
Your Key Responsibilities:
Your responsibilities include, but not limited to:
- Execute account plans for assigned product lines/brands, customers or therapeutic area; uncovers and develops new business opportunities within Primary care.
- Develop and apply an understanding of customer organizations and networks and of diverse influences that affect customer decisions (e.g. peer relationships).
- Develop business/clinical customer relationships across Primary care by implementing the broader account plan. Adapt and optimize approach and communication style during sales calls, responding appropriately to customer needs.
- Make effective use of available technologies and channels to support sales calls. Ensure that Novartis products and supporting services are broadly understood and available to more patients and customers.
- Deploy and uses Marketing and Sales promotional materials and programs; coordinate direct promotion programs and facilitates pull-through activities. Present highly technical portfolios to customer audiences.
- Develop deep specialist product and disease state knowledge in a specific therapeutic area and leverages this to build professional customer relationships and support sound clinical discussions.
- Uses detailed knowledge of competitor products’ features and benefits during sales calls to improve sales of Novartis products. Allocate resources effectively for sampling, programs, and events, etc.
- Integrate customer-facing activities in cross-functional teams (e.g. Medical Affairs, Market Access) to achieve sales targets.
Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.Minimum requirements
What you’ll bring to the role:- Strong customer orientation.
- UK experience.
- Patient/client-driven with excellent communication skills.
- Cross functional collaboration.
- Agile, curious and positive mindset.
Desirable Requirements:
- Previous KAM experience from the Pharma industry.
Why Novartis?
236 million lives were touched by Novartis Innovative Medicines in 2022, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.
We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could achieve here at Novartis!
Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse team’s representative of the patients and communities we serve.
Join our Novartis Group Network:
If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Division
Innovative Medicines International & Chief Commercial OfficeBusiness Unit
Region Europe IMICountry
United KingdomWork Location
London-EastCompany/Legal Entity
Novartis Pharmaceuticals UK LtFunctional Area
SalesJob Type
Full TimeEmployment Type
TemporaryShift Work
NoEarly Talent
NoCandidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Community Key Account Manager (South East London) roles across Novartis's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £66,000 - £75,276 bracket, including retirement vesting and health parity.
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