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Position Overview & Specifications
Every childhood is worth fighting for. This is our belief. It drives us. And it’s why our Digital Products Team never stop striving to make our Products the best they can be. Join us as Product Manager and help us achieve our goals.
As part of the growing Technology and Data Directorate, the Digital Products Team work on NSPCC’s key products that support critical services for children, adults, supporters, volunteers, staff and our commercial partners. We work across the full product lifecycle making sure products such as Childline, the NSPCC website and our Volunteer Hub are meeting the needs of their users, contributing to our strategic goals, and delivering valuable outcomes.
In this new and exciting role, you’ll be responsible for ensuring the re-platform of our key campaign website, ‘Letter From Santa’ is a success. Working closely with our 3rd party supplier, you’ll be an integral and critical part of the team. You’ll contribute NSPCC knowledge, shape the project approach, sense-check the product design and ensure our supplier is equipped to deliver the best product that will achieve our ambitious outcomes.
We’d like you to be an excellent communicator, pragmatic, organised and a natural collaborator. You’ll need a solid background in Product Management and Project Delivery Management. You’ll need experience of working with 3rd party suppliers and of software development within an agile environment. We are looking for someone who puts the user at the heart of everything, someone who can effectively prioritise and who always wants to make things better.
Join us and you’ll become part of a team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives.
#LI-RW1
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Civic, Welfare & Social Services
Based on transatlantic hiring benchmarks for Product Manager - Letter From Santa roles across NSPCC's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Civic, Welfare & Social Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £41,275 - £46,903 bracket, including retirement vesting and health parity.
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