Test Manager

Purpose of the role:

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To lead the test capability within OneFamily, planning and delivering test workloads and defining/managing OneFamily’s organisational test strategy and associated practices.
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To manage, motivate, and develop test delivery teams (both direct reports and matrix managed resources), to deliver at pace and scale in line with required business outcomes, budgets, plans and customer focus,
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Demonstrate accountability, planning and prioritisation for project test activities (including system testing, regression testing, test automation, non-functional testing, and user acceptance testing [UAT]), as well as other activities supporting the test lifecycle, such as automated vulnerability scanning, test data generation\masking and test environment provision tasks.
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Work closely with third party policy admin platform suppliers, ensuring quality deliverables received, good relationships are maintained, and alignment is good.
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Serve as an ambassador for all aspects of testing, keeping close to emerging industry trends and ensuring that the test function works to best practices and optimum efficiency.
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Responsible for performance and people management for direct reports and, where appropriate, for matrix managed resources.

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Key accountabilities:
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• Be responsible for the test approach, resourcing, execution, and reporting of multiple concurrent projects, working cross-functionally with other delivery managers within the Systems Development Lifecycle (SDLC).

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Lead and develop empowered, collaborative, high performing test delivery teams driving commercial outcome focused solutions, maintain delivery momentum without trading quality for time.
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Ensure that all systems tested meet agreed service levels, business requirements, approved designs, and non-functional requirements.
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Strong and influential stakeholder management across the business to include effective and collaborative partner and third-party relationships.
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Ensure best practice models and standards are adopted for all test activities and that identified risks are effectively managed/escalated.
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Ensure good levels of reporting is delivered on progress and blockers
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To promote the advantages of testing and ensure that the business gains maximum value from the function.
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To ensure that testing is carried out to the agreed risk-based standard.
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Ability to escalate in line with defined practices and to manage problems, conflicting priorities and issues.
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Be at the forefront of driving forward OneFamily’s organisational test strategy, objectives, and ambitions.
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Be passionate about testing, always representing the discipline positively and actively researching emerging trends in the industry.

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Skills / Experience / Knowledge:
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• Proven Test management capability and experience leading QA delivery teams (for multiple concurrent projects) in an Agile, Prince2, Hybrid environment

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Experience of working with third-party development teams and suppliers.
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Hands-on experience in all aspects of testing, encompassing the full range of test activities performed throughout the SDLC.
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Ability to work under pressure to meet business critical deadlines and SLAs.
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Strong oral and written communication skills.
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Able to influence senior management and stakeholders.
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Ability to deliver test strategies and approaches, working closely with other business functions.
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Solid experience in the creation of test documentation.
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Expertise in a range of IT systems architectures and application domains.
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Strong knowledge of SQL Server.

Desirable

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ISTQB Advanced Test Manager certified.
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Automation test experience (using Selenium WebDriver) and Performance test experience
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Hands-on expertise in administering Jenkins and Azure DevOps.
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Knowledge of Middleware or API-led Connectivity platforms and principles.

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Values:*
Define who we are as OneFamily. They come from the beliefs we hold, the way we behave and how we want to work together for our customers. For OneFamily this means:

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Better together
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Being your best
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Being innovative
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Champion the customer’s needs
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Doing what’s right

Our values are unique to our brand. They give us purpose and focus. They are vital in helping us all ‘do the right thing’. If we are confident that we are true to our values, then we can be sure that we are doing the best for our customers.

Job Type: Full-time