Sales Assistant
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Position Overview & Specifications
Retail Sales Assistant
Modern products with old fashioned values for customer service
We’re looking to welcome a friendly new person into our close-knit staff team. This is a full-time permeant position working five full days a week on Tuesday to Saturday.
We’re an upbeat team that cares about each other and like to bring a sense of joy into our working day.
Our customers really are important to us, we genuinely take pride in looking after them. We put a huge amount of effort into finding the best quality vape products on the market and regularly update our knowledge so we’re able to give really sound advice.
We’re looking for someone who either loves vaping or who can understand its benefits and who are happy to develop a deep knowledge of the products.
We require someone who has customer service experience and can offer comprehensive training in retail.
We’re looking for someone who likes to be focused and work hard when it’s busy, and who likes a have a chat when it’s quieter and were doing the usual filling up stock and cleaning duties. This job is for the type of person who can get on with their work without the need for lots of reminders and who pitches in when they see jobs that need doing.
Must be okay with dogs as we have two well behaved shop dogs.
The position
- A Sales Assistant helping our customers choose the right products to suit their needs
- Working hours; Monday to Saturday with one day off in the week.
- Hours are 10am to 6pm
Responsibilities and Duties
- Customer service and retail sales to a high standard
- Demonstrating vaping products to customers
- Fulfilling online & phone orders
- Using till system and cash handling, stock replenishment and display.
- Keeping store clean and tidy
- Actively updating your product knowledge
- Maintain your professional appearance
- You will be flexible and able to work in other departments as required
Benefits
- Free onsite parking
- Employee discount
- Holiday & sick pay
- Staff pension
Experience and Skills
- Excellent customer service skills, till experience preferred
- Shows initiative, has the skills to engage our customers
- A clear understanding of the benefits of E-Cigarettes
- Friendly people person to fit in our team
Applicants must be over 18 years of age.
Salary - per hour - paid monthly
£10.42 (for age 22+)
£10.18 (age 18-21)
Job Type: Full-time
Salary: £10.42 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
- Sick pay
- Store discount
Schedule:
- Day shift
- Every weekend
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Sales Assistant roles across Pets Quest Limited's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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