Sales Team Leader - Consumer
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Position Overview & Specifications
SALES TEAM LEADER - CONSUMER
- Based at our support centre in Ross-on-Wye, Herefordshire
- Earn up to £30,000 per annum (including commission) + excellent employee benefits
- Permanent , full-time contract
Bringing Customers and adventures together!
Since 1957, we’ve enriched the lives of millions of young people by delivering inspirational learning through outdoor adventure. We are searching for an incredible SALES TEAM LEADER to join our buzzing sales team in ROSS-ON-WYE.
THE ROLE
Reporting to the Sales Manager, you’ll be responsible for inspiring, coaching and leading a team of Sales colleagues to success! Selling a range of enriching Kids’ Camps, Family Adventures and Youth Group Residentials, you’ll achieve regional sales targets with your energised and high-performing team.
Working with the Sales Manager, you’ll set achievable KPIs and targets, planning and prioritising your team’s workloads, and tracking performance to identify development areas and training opportunities within your team. You’ll provide hands-on support to your team, being available to assist with queries and referrals as needed.
As a master motivator, you’ll be committed to developing an engaged and high performing team, providing coaching and mentoring, modelling our values and positive customer-orientated behaviour. You’ll take time to celebrate success, have regular 1:1s with your colleagues and develop a culture of positivity, openness and respect.
We never want to stop getting better! You’ll be on the lookout for ways to improve our processes, and share your ideas to make the way we work ‘better, faster, and simpler’.
IS THIS YOU?
- Experience working in a sales environment towards set targets
- Amazing customer service skills, able to listen, understand and effectively provide solutions
- Able to prioritise workloads and multi-task in a busy environment
- Excellent communication skills, both verbal and written
- Experience working with schools, groups or within the travel industry
For a full Job Description and Personal Specification please click here.
THE PACKAGE
- A generous benefits package including annual leave accrual, birthday leave, pension & death in service cover
- Enjoy a range of employee perks including PGL discounted holidays, partner offers (such as Anytime Fitness) and 20% discount in all our on-site shops
- Health and wellbeing support through our Employee Assistance Programme, mobile app and health cashback plan
How to apply:
To apply you will need to complete a short application form that will ask you some key questions. You will then be asked to attach a CV before submitting.
For any queries specific to the role, please email emma.cowan@pgl.co.uk
Successful applicants are required to undergo an enhanced DBS disclosure, which PGL will pay for. You need to possess the legal right to live and work in the UK to be considered for employment with PGL. PGL is committed to the principles of equality and diversity and welcome applicants from all sectors of the community, including those with disabilities.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Travel Agencies
Based on transatlantic hiring benchmarks for Sales Team Leader - Consumer roles across PGL Travel's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Travel Agencies.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £30,000 - £30,000 bracket, including retirement vesting and health parity.
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